Spencer Shepherd
Smyrna,GA
Overview
28
28
years of professional experience
1
1
Certification
Work History
Concession Supervisor
The University of Michigan
Ann Arbor
09.2020 - Current
- Train and oversee workers to ensure daily success of the food stand
- Operate and oversee the POS program/cashiers and troubleshoot as needed
- Assist with set up, stocking, inventory, and operations
- Monitor temperatures of food to assure safety and quality standards are met.
Press Operator/Trainer/Process and Development Team
Orchid Orthopedic
Holt
08.2009 - Current
- Press Operator: Forge prosthetics parts knee, shoulder, hips which are all made from cobalt, stainless steel, titanium and zirconium
- Trainer: Train new hires on running forge press and company policies and procedures
- Process and Development Team: Work with team members and managers on the development of new production parts and problem solving and update any work policies and work standards.
Event Customer Service Team Member
Michigan State University
East Lansing
03.2018 - 08.2020
- Meet, greet, and interact with customers to meet their needs
- Stock, price, and organize merchandise
- Assist with the gameday set-up and merchandising of all retail locations
- Demonstrate excellent product knowledge
- Be a champion at suggestive selling
- Conduct transactions through the Point-of-Sale system according to guidelines
- Organize, maintain, and clean retail locations during downtime
- Other duties as assigned.
Culinary
Michigan State University Shaw Hall
East Lansing
01.2014 - 12.2016
- Prep food, cook and Serve students.
Press Operator/Supervisor
Symmetry Medical
Lansing
01.1996 - 08.2009
- Press Operator: Forged press prosthetic parts knees, shoulders, hips and bone plates which are made of titanium, cobalt, stainless steel and Inconel
- Trimming parts utilizing a trim press and or band saw parts
- Utilizing CMM to check my line up, angles, perpendicularity, flatness and radius
- Calipers and point mics used for measuring parts
- Inspect dies before setup
- Setup, program hydraulic press
- Supervisor: Supervised 150 team members
- Conducted employee evaluations
- Updated team members on new policies and procedures
- Completed document change orders
- Die updates
- Made changes to schedule as needed to ensure work was done in a timely manor
- Worked with other team leaders and members in problem solving
- Reading and interpreting blueprints, reduction sheets and set up processes.
Education
Bachelor of Science in Business Administration -
Davenport University
01.2003
High School Diploma -
Sexton High School
01.1994
Skills
- Stamping Press
- Quality Auditor
- Quality Inspection
- CNC Lathe Operator
- Blueprint Reading
- Axis Mills
- MS Word
- MS Excel
- MS Access
- MS Power Point
- Supervision Scheduling
- Documentation Policy Updates
- Quality Control
- CMM Machines
- Blueprints and Depth Gages
- Computer skills
- Microsoft Office
- Communication skills
- Customer service
- Organizational skills
- Calipers
- CNC Milling Machine
- Micrometer
- Manufacturing
- Oil Change
- Tire Service
- Brake Repair
- CNC Programming
- Supervising experience
- Leadership
- CNC
- Blueprint reading
- CNC programming
- CNC lathe
- Warehouse management
- Quality control
- Coordinate measuring machine
- Forklift
- Windows
- Merchandising
- Marketing
- Cash register
- Cooking
- POS
- Sales
- Management
Certification
Driver's License
Timeline
Concession Supervisor
The University of Michigan
09.2020 - Current
Event Customer Service Team Member
Michigan State University
03.2018 - 08.2020
Culinary
Michigan State University Shaw Hall
01.2014 - 12.2016
Press Operator/Trainer/Process and Development Team
Orchid Orthopedic
08.2009 - Current
Press Operator/Supervisor
Symmetry Medical
01.1996 - 08.2009
Bachelor of Science in Business Administration -
Davenport University
High School Diploma -
Sexton High School
Driver's License
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