Spencer Smith
JACKSONVILLE,FL
Summary
Detail-driven Compliance Officer focused on maximizing company compliance with applicable laws and standards. Knowledgeable about internal controls, process evaluations and procedural reviews. Proficient in AML and compliance software, policies and regulations.
Overview
6
6
years of professional experience
Work History
Senior Payroll Compliance Analyst
CSX Transportation, Inc.
02.2023 - 04.2023
- Maintained compliance database, tracking all compliance activities and documents.
- Responded to employee inquiries regarding compliance regulations and procedures.
- Maintained up-to-date knowledge of current and emerging compliance regulations.
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Resolved payroll discrepancies quickly and successfully.
- Provided customer service to employees regarding payroll inquiries and issues.
- Managed payroll data entry and processing for 21,000 employees to comply with predetermined company guidelines
Financial Crimes Analyst
Ernst & Young
04.2020 - 01.2023
- Identified threats, vulnerabilities and suspicious behavior patterns to recommend mitigation measures.
- Documented research findings to support risk-based decision-making and resolution to escalated fraud incidents.
- Investigated fraud referrals and performed research to minimize risk and resolve inquiries.
- Read fraud and security risk management-related articles and white papers and took part in webinars to keep abreast of changes in fraud and security landscape.
- Monitored over 200 financial transactions daily and immediately reported suspicious activity to authorities.
- Participated in formal and informal meetings with bank directors, trustees, and consultants to gather information and discuss findings.
Sales Associate
Verizon Wireless
09.2017 - 10.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeled items, and arranged according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed professional relationships with customers to increase loyalty, retention, and rapport by 15%.
Education
Bachelor of Business Administration - Business Management
Edward Waters University
Jacksonville, FL05.2015
Skills
- Controls Tests
- Procedures Compliance
- Investigation Skills
- Risk Management Strategies
- Fraud Investigations
- Regulatory and Compliance Understanding
- State and Federal Regulations
- Risk Identification
- AML Software
- Presentations
Timeline
Senior Payroll Compliance Analyst
CSX Transportation, Inc.
02.2023 - 04.2023
Financial Crimes Analyst
Ernst & Young
04.2020 - 01.2023
Sales Associate
Verizon Wireless
09.2017 - 10.2019
Bachelor of Business Administration - Business Management
Edward Waters University
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