Strong customer service professional with a cheerful outlook with a commitment to safety, quality, and customer experience. Excellent history with leadership and relationship building skills.
Overview
8
8
years of professional experience
Work History
REFLASH TECHNICIAN
Movimento/APTIV
06.2023 - Current
Diagnose, trouble shoot, and calibrate modules to desired SW levels on development vehicles and production level vehicles.
Preform learns to achieve satisfactory module functionality.
Maintain close and constant communication with our customers to ensure their needs are met.
Record all module and vehicle data using the VVT tool and Vehicle spy.
Run validation check Pre and Post update with Puma 3.
Work closely with CIES, VCV and other suppliers to ensure a successful SW update.
Preform functionality checks Pre and Post update.
DRIVER
Focused Logistics
05.2022 - 05.2023
Prepared and loaded delivery trucks for daily route
Scanned and delivered packages
SKILLED SORTER
united parcel services
09.2019 - 09.2022
Using a scanner, prepared and loaded outboard semi-truck for scheduled deliveries
service Pit Crew member
Feldman Chevrolet
06.2020 - 02.2021
Collaborated directly with the customer on required vehicle service maintenance