Summary
Overview
Work History
Education
Skills
Timeline
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Spencer Strom

Oklahoma City

Summary

Dynamic and results-driven professional with nearly 4 years at Burgess Company, LLC, leading complex installations and maintenance of fire-rated doors. Proven team leader skilled in optimizing project delivery and ensuring safety compliance. Adept at troubleshooting and enhancing operational efficiency, with a strong focus on quality control and meticulous attention to detail.

Overview

7
7
years of professional experience

Work History

Lead Service Technician

Burgess Company, LLC.
Oklahoma City, OK
10.2021 - Current
  • Nearly 4 years of experience leading installation, maintenance, inspections and service operations across a wide range of specialty architectural and industrial systems.
  • Primary focus on fire-rated doors including rolling steel, accordion, and swing fire doors, ensuring full code compliance and optimal functionality.
  • Experienced with Kalwall (fiberglass window systems), operable wall systems, and tornado-resistant coiling doors.
  • Fabricate and install structural supports using Unistrut for specialized equipment such as medical imaging (e.g., X-ray machines).
  • Successfully completed projects involving aircraft hangar doors, raised access flooring, trash and linen chutes, and expansion joints.
  • Managed crews across multiple job sites, providing technical leadership, training, and quality control to ensure timely and safe project delivery.

Infantry Team Leader

United States Marine Corps
Camp Pendleton South, CA
01.2020 - 07.2021
  • Led infantry squad in tactical operations, ensuring mission success through effective communication and teamwork.
  • Developed and implemented training programs to enhance combat readiness and operational effectiveness of team members.
  • Coordinated logistics for equipment and supplies, optimizing resource allocation during missions.
  • Conducted after-action reviews, identifying lessons learned to improve future operational strategies and performance.

Fire Alarm Installer

JTC
Oklahoma City, OK
08.2020 - 01.2021
  • Installed fire alarm systems in residential and commercial properties, ensuring compliance with safety regulations.
  • Conducted routine maintenance and inspections of fire alarm equipment to guarantee operational readiness.
  • Collaborated with project managers to coordinate installation schedules and ensure timely project completion.

Cox Technician

J&S Communications
Oklahoma City, OK
04.2019 - 08.2020
  • Installed, maintained, and repaired residential and commercial cable systems including internet, TV, and phone services.
  • Ran and terminated coaxial, Ethernet, and fiber optic cables; ensured signal quality and system reliability through testing and troubleshooting.
  • Mounted equipment such as modems, routers, and cable boxes; programmed and configured network hardware.
  • Performed site surveys, diagnosed service issues, and delivered excellent customer service in the field.
  • Worked in attics, crawl spaces, and utility poles, adhering to safety protocols and maintaining accurate service records.

Septic System Technician

Biggs Backhoe and Trucking
Piedmont, OK
08.2018 - 04.2019
  • Diagnosed and resolved equipment malfunctions to ensure optimal operational efficiency.
  • Conducted routine maintenance and inspections on machinery to prolong lifespan and reliability.
  • Collaborated with cross-functional teams to streamline workflow processes and enhance productivity.
  • Trained new technicians on safety protocols and equipment handling procedures.

Education

Lake Forest High School
Lake Forest, IL

Skills

  • Team leadership in high-pressure environments
  • Experience with diverse project scales
  • Reliable arrival time
  • Engaged in meetings
  • Meticulous attention to detail
  • Variety of safety credentials
  • Occupational safety training (OSHA 30)
  • Improvising in dynamic environments

Timeline

Lead Service Technician

Burgess Company, LLC.
10.2021 - Current

Fire Alarm Installer

JTC
08.2020 - 01.2021

Infantry Team Leader

United States Marine Corps
01.2020 - 07.2021

Cox Technician

J&S Communications
04.2019 - 08.2020

Septic System Technician

Biggs Backhoe and Trucking
08.2018 - 04.2019

Lake Forest High School