Spencer Taylor
Riverton
Summary
Highly collaborative, adaptable, and committed to achieving meaningful results in dynamic environments.
Solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.
Overview
7
7
years of professional experience
Work History
Missionary
The Church Of Jesus Christ Of Latter-day Saints
06.2023 - 06.2025
- Built lasting relationships with community members through genuine empathy, compassion, active listening skills.
- Developed effective communication skills by interacting with diverse populations in various settings.
- Established trust within the community through regular engagement and consistent support.
- Proselytized people and imparted knowledge of faith using strong public speaking and one-on-one discussions.
Customer Service Representative
Select Health Insurance
04.2020 - 04.2023
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Provided detailed product information to clients, enhancing understanding of coverage options.
- Collaborated with cross-functional teams to streamline service delivery processes and improve customer satisfaction.
Member Service Representative
HealthEquity
09.2018 - 01.2020
- Delivered exceptional customer service through effective communication and problem-solving skills
- Assisted members in navigating health savings account features and benefits
- Resolved member inquiries promptly, ensuring high satisfaction rates
- Educated clients on HealthEquity products, enhancing their understanding and usage
Education
Riverton High School
Riverton, UTSkills
- Customer service
- Active listening
- Effective Communication
- Customer relations
- Conflict resolution
- Computer proficiency
Timeline
Missionary
The Church Of Jesus Christ Of Latter-day Saints
06.2023 - 06.2025
Customer Service Representative
Select Health Insurance
04.2020 - 04.2023
Member Service Representative
HealthEquity
09.2018 - 01.2020
Riverton High School
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