Spencer T. Koehn
Fresno,CA
Summary
Retail professional with extensive experience in managing store operations and leading teams to achieve sales goals. Known for strong commitment to collaboration and adaptability to changing retail environments. Proven skills in inventory management and customer service excellence.
Overview
19
19
years of professional experience
Work History
Co-Founder
Kakes 4 Kids
10.2019 - 09.2025
- Developed and implemented operational strategies to enhance production efficiency and product quality.
- Oversaw daily operations, ensuring timely delivery of baked goods to local charities and community events.
- Managed supply chain logistics, optimizing inventory levels to meet demand without excess waste.
- Trained and mentored team members on best practices for baking and customer service excellence.
Pool Service Technician
Smarts Pools
11.2016 - 05.2017
- Duties include cleaning and maintaining pools and pool equipment.
- Conducted routine maintenance and repairs on residential and commercial pool systems.
- Diagnosed and resolved issues with filtration, circulation, and sanitation systems.
Clerk
Johnny Quik Food Stores
10.2013 - 09.2014
- Duties included cashiering, food and drink stocking, customer service, cleaning and maintaining of store and pumps
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained inventory accuracy through regular stock checks and updates.
Ranch Hand
Silver Rose Horse Ranch
03.2013 - 08.2013
- Duties included the feeding of the horses, cleaning/refilling of water troughs, maintenance of the grounds.
- Managed daily feeding and care routines for horses, ensuring optimal health and well-being.
- Operated and maintained ranch equipment, enhancing operational efficiency and safety standards.
Store Clerk
Subway
01.2007 - 05.2009
- Duties included cashiering, food prep, customer service, the taking of weekly inventories, and closing down the store at night.
- Delivered exceptional customer service by accurately processing orders and addressing customer inquiries.
- Maintained cleanliness and organization of food preparation and dining areas to ensure compliance with health standards.
- Operated point-of-sale systems efficiently, facilitating smooth transaction processes for customers.
Education
High School Graduate -
Clovis High School
Clovis, California01.2008
Skills
- Customer service
- Patience and empathy
- Quick learner
- Goal-oriented mindset
- Customer engagement
- Payment processing
- Loyalty program promotion
- Credit card processing
Timeline
Co-Founder
Kakes 4 Kids
10.2019 - 09.2025
Pool Service Technician
Smarts Pools
11.2016 - 05.2017
Clerk
Johnny Quik Food Stores
10.2013 - 09.2014
Ranch Hand
Silver Rose Horse Ranch
03.2013 - 08.2013
Store Clerk
Subway
01.2007 - 05.2009
High School Graduate -
Clovis High School
Summary of qualifications
I have excellent customer service experience, am personable with great math and cashiering skills and am a hard worker.