Experienced System Administrator proficient in network optimization, compliance management, and customer support. Adept at managing infrastructure upgrades and maintaining compliance with industry standards.
Overview
7
7
years of professional experience
Work History
System Administrator
Pleasent Valley Corporation
Medina, OH
01.2026 - Current
Managed virtual and physical environments
Setup and maintained Backups and Replication using Veeam Backups
Deployed and monitored Zabbix Network Monitoring
Setup and deployed vSan File services throughout vmWare.
Experienced in vmWare and Nutanix
Deployed a new networking rack and assisted our IT Supervisor with Networking related tasks.
Maintained proficient networks by optimizing Virtual machines and network bandwith speeds.
Infrastructure Engineer
American Tank & Fabricating Company
Cleveland, OH
03.2025 - 01.2026
Promoted to the title of Infrastructure Engineer. I help maintain our existing Infrastructure and help upgrade it to keep up to date on current Tech.
I managed our entire Fire, Security (Access Control), CCTV, and the help desk systems.
I ensure the company remains compliant with NIST 800-171 standards, as well as NoForn and CMMC 2.0 standards.
I help plan strategic moves for the enterprise to ensure we keep everything updated.
Managed Intune and Office 365.
Experienced in MDM Management.
System Administrator
American Tank & Fabricating Company
Cleveland, OH
12.2023 - 03.2025
As a System Administrator at AT&F, I provided IT support to over 200 employees, leveraging my computer systems, networking, and troubleshooting expertise to deliver fast, effective solutions.
I managed the entire help-desk platform, deployed and configured new employee workstations, and oversaw the Active Directory for the workforce
Additionally, I maintained and updated Avaya phone systems and played a key role in deploying Teams Audio for our Wisconsin location as well as our entire enterprise.
Desktop Support Specialist
American Tank & Fabricating Company
Cleveland, OH
05.2022 - 12.2023
.As a Desktop Support Specialist at AT&F, I provided frontline IT support, ensuring employees had seamless access to critical systems and applications.
I diagnosed and resolved hardware, software, and network issues while deploying and configuring workstations for new hires.
My role required strong troubleshooting skills and the ability to provide clear, step-by-step guidance to end-users, minimizing downtime and improving efficiency.
In addition to daily support tasks, I assisted in maintaining Active Directory, managed user permissions, and contributed to IT security efforts by enforcing best practices.
Sales Specialist
Lowes Home Improvment
Macedonia, Ohio
03.2019 - 04.2024
As a Sales Specialist, my primary responsibilities included driving sales for the business while maintaining exceptional customer service.
I excelled at building strong, personal connections with customers, ensuring their needs were met while fostering long-term relationships that supported continued success.
Promoted through various ranks in the organization.
Service Desk Analyst
Flynn Restaurant Group
Independence, Ohio
01.2022 - 06.2022
As an employee dedicated to providing exceptional service to over 70,000 employees, my focus was on delivering fast and effective customer support to restaurant leaders and office staff.
My experience allowed me to develop proficiency in tools like Microsoft Endpoint, Active Directory, and Windows OS, as well as gain hands-on expertise with the Aloha POS system and other systems crucial to store operations.
Education
Associate of Applied Science - Electrical-Electronic Engineering, Networking
Cuyahoga Community College
Cleveland, Ohio, OH
05-2023
Skills
Virtual environment management
Network monitoring
Backup implementation
Active Directory management
NIST compliance
MDM management
Timeline
System Administrator
Pleasent Valley Corporation
01.2026 - Current
Infrastructure Engineer
American Tank & Fabricating Company
03.2025 - 01.2026
System Administrator
American Tank & Fabricating Company
12.2023 - 03.2025
Desktop Support Specialist
American Tank & Fabricating Company
05.2022 - 12.2023
Service Desk Analyst
Flynn Restaurant Group
01.2022 - 06.2022
Sales Specialist
Lowes Home Improvment
03.2019 - 04.2024
Associate of Applied Science - Electrical-Electronic Engineering, Networking