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Summary
Education
Skills
Work History
Timeline
CustomerServiceRepresentative

Tanner Cagle

System Administrator
Chattanooga,TN

Summary

Meticulous System Administrator with experience in Mac and Windows system and server administration. Proven skill in quickly and effectively remedying issues to bring servers back to functionality after crashes. Strong communication and interpersonal skills to explain technical concepts to non-technical audiences.

Education

Bachelor of Science - Computer Science

Tennessee Tech University

Skills

  • Trained New IT Employees
  • System Upgrades
  • Hardware and Software Installation
  • Device Configuration
  • Domain Name System
  • Python
  • PowerShell Scripting
  • Microsoft Active Directory
  • Support Ticket System Management
  • Switches and Routers
  • VPN Configurations
  • Troubleshooting Servers, Networks, Employee Computers
  • Computer Hardware Knowledge
  • Computer Workstation Setup
  • Technical Documentation
  • Printers and Peripherals
  • Friendly and Patient
  • Read Technical Manuals
  • Apple IOS, MacOS, etc
  • Configuring Devices
  • Administered Door Access and Video Surveillance Systems
  • Created and Managed Virtual Machine Servers Including Domain Controllers, File Servers, and Print Servers
  • Configured RAID settings for servers and NAS devices
  • Installed Operating Systems, Updates, Drivers, and Software on Virtual and Physical servers
  • Working in a Hybrid OS Environment
  • Windows Server 2012, 2012R2, 2016, 2019

Work History

System Administrator

Intersign Corporation
Chattanooga, TN
2022.06 - Current
  • Established network specifications and analyzed workflow, access, information and security requirements.
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Provisioned new software and hardware for use, following established security policies.
  • Managed onboarding and offboarding of employees.
  • Performed software installations and upgrades to Mac and Windows operating systems.
  • Mentored employees and offered constructive feedback for performance improvement.
  • Configured and tested Windows Server operating systems with roles features.

Pro

Mover, Bellhops Commercial, Inc
Chattanooga, TN
08.2021 - 12.2021
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Excellent communication skills, both verbal and written.
  • Applied effective time management techniques to meet tight deadlines.
  • Identified issues, analyzed information and provided solutions to problems.
  • Provided professional services and support in a dynamic work environment.

Software Analyst

Digital Dream Forge
Cookeville, TN
08.2019 - 04.2020
  • Collaborated with teams to perform in-depth testing and analysis of software applications across multiple platforms, identifying and reporting bugs in an efficient and consistent manner.
  • Spoke directly with clients to fully understand their needs and provide customer support for users.

Timeline

System Administrator

Intersign Corporation
2022.06 - Current

Pro

Mover, Bellhops Commercial, Inc
08.2021 - 12.2021

Software Analyst

Digital Dream Forge
08.2019 - 04.2020

Bachelor of Science - Computer Science

Tennessee Tech University
Tanner CagleSystem Administrator