Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Spencer Whitt

Cedar Bluff,Virginia

Summary

Driven by a track record of enhancing operational efficiency at Kvat Food Stores, I excel in operations management and staff leadership. Leveraging data analytics and strategic planning, I've spearheaded initiatives that significantly improved team productivity and workflow organization. My approach combines goal-oriented strategies with a focus on employee motivation, embodying a commitment to achieving and surpassing employer expectations.


Three time state skills USA

Hazmat certified

First aid certified

Pallet jack license

Forklift license

Sweeper license

Driver's license

Overview

8
8
years of professional experience

Work History

Supervisor

Kvat Food Stores
09.2022 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Developed and implemented customer service policies to enhance satisfaction.
  • Collected, arranged, and input information into database system.
  • Frequently inspected production area to verify proper equipment operation.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Created and managed project plans, timelines and budgets.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Observed packing operations to verify conformance to specifications.
  • Maintained database systems to track and analyze operational data.

Warehouse Forklift Operator

Kvat Food Stores
06.2016 - Current
  • Packed items into appropriate containers for shipment.
  • Maneuvered forklift safely in congested and confined areas using Skill and Technique.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Unloaded materials and goods at designated locations for best project availability.
  • Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
  • Manually counted Number of picked and packaged orders for any loss.
  • Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks before departure.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.

Car Salesperson

Ramey Automotive
09.2019 - 03.2020
  • Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
  • Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Completed registration paperwork and sales documentation.
  • Answered telephone and email inquiries from potential customers.
  • Responded to customer enquiries via telephone and email.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Developed strong rapport with customers and created positive impression of business.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Warehouse Lead Loader

Kvat Food Stores
04.2019 - 09.2019
  • Followed verbal and written instructions to properly move and ship products.
  • Trained employees on equipment operation and safety protocols.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Supervised warehouse operations by managing employees during shifts.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Oversaw daily operations and shipping and handling processes.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
  • Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
  • Operated power jacks and forklifts to maneuver products onto load trailers and trucks.

Warehouse Order Selector

Kvat Food Stores
06.2016 - 04.2019
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Wrapped pallets in shrink wrap prior to loading.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Transported merchandise pallets to move in warehouse.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Introduced new scheduling system to improve tracking of actual plant capacity, automating data entry process.
  • Picked and packed order items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Followed orders precisely for correct items, sizes and quantities.

Education

General Studies -

Richlands High School
Richlands, VA
06.2016

Small Engine Mechanics And Repair Technology

Tazewell County Career Technical Center
Tazewell, VA
06.2016

Skills

  • Operations Management
  • Staff Management
  • Inventory Control
  • Data Analytics
  • Strategic Planning
  • Expectation setting
  • Software experience
  • Goal-Oriented
  • Employee Motivation
  • Hazmat certified
  • CPR certified
  • First aid certified

Accomplishments

2016 student of the year at TCCTC

Timeline

Supervisor

Kvat Food Stores
09.2022 - Current

Car Salesperson

Ramey Automotive
09.2019 - 03.2020

Warehouse Lead Loader

Kvat Food Stores
04.2019 - 09.2019

Warehouse Forklift Operator

Kvat Food Stores
06.2016 - Current

Warehouse Order Selector

Kvat Food Stores
06.2016 - 04.2019

General Studies -

Richlands High School

Small Engine Mechanics And Repair Technology

Tazewell County Career Technical Center

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