Spencer Wiliams
Garden City,USA
Summary
Knowledgeable Sales Consultant with proven ability to drive revenue growth through strategic client relationships and effective sales techniques. Leveraged industry insights to consistently exceed sales targets and enhance customer satisfaction. Demonstrated proficiency in negotiation and product knowledge to deliver tailored solutions that meet client needs.
Overview
9
9
years of professional experience
Work History
Asset Protection Associate
Home Depot
10.2024 - 07.2025
- Patrolled store departments to check for suspicious activities.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports outlining activities and results.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
- Improved store safety for employees and customers through regular risk assessments and hazard identification.
- Increased awareness of potential risks among staff members through ongoing communication, fostering a culture of vigilance against theft and fraud.
- Prevented unauthorized access to sensitive areas by managing key control systems and maintaining strict adherence to security protocols.
Sales Territory Manager
Southwind Building Products LLC
05.2022 - 10.2024
- I was in charge of covering and managing my territory of customers and ensuring their sample display of either Hard Surface or Carpet were up to date. Making sure orders were taken correctly, product availability, placing orders for customers, handling any claim reports from a customers(s).
Assistant Manger
LL Flooring
05.2020 - 06.2023
- My duties as a Assistant Manager were to follow up with customers on their floor quotes, ensuring the warehouse of product was organized and labeled correctly, ensuring opening and closing of the store was done correctly before leaving for the night. pulling orders ahead of time to make sure it was a smooth transaction from start to finish.
sales consultant / product specialist
Gordon Chevrolet
06.2019 - Current
- I work with the sales staff helping with deals and making sure the customer is enrolled in our system. Also making sure the customers knows how their vehicle works mechanically because technology is advance so i answer any questions they have as far as the touch screen, radio, any functions of the car work and show and explain how the vehicle works.
detailer/ customer service
Suburban Cadillac of Plymouth
02.2017 - 05.2019
- I started out as a porter, then was promoted to head detailer then after that i went to service lane and worked as a customer service advisor for the rest of my time there was in charge of helping customers pulling there vehicle in for work and answering any questions they may have about their vehicle.
- Greeted customers
- Handled reservations
- Assisted customers via live chat
Machine operator/installer
World Stone Group
04.2017 - 10.2017
- The first 6 months i was in charge of putting granite. Or quartz slabs on saw table and programing the saw to cut out counter tops, back splash and etc... Then for 2 months i went into the install field where we carried piece by piece and installed them in kitchens or bathrooms
Education
HIGH SCHOOL DIPLOMA -
Garden City High School
Garden City, MI06-2016
Skills
- CUSTOMER SERVICE (2 years)
- MERCHANDISING (Less than 1 year)
- RECEPTIONIST (Less than 1 year)
- RETAIL SALES (Less than 1 year)
- Machine Operator (Less than 1 year)
- Fast learner
- Sales
- Data Entry
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Managed [number] opportunities per month.
Timeline
Asset Protection Associate
Home Depot
10.2024 - 07.2025
Sales Territory Manager
Southwind Building Products LLC
05.2022 - 10.2024
Assistant Manger
LL Flooring
05.2020 - 06.2023
sales consultant / product specialist
Gordon Chevrolet
06.2019 - Current
Machine operator/installer
World Stone Group
04.2017 - 10.2017
detailer/ customer service
Suburban Cadillac of Plymouth
02.2017 - 05.2019
HIGH SCHOOL DIPLOMA -
Garden City High School
Additional Information
- SKILLS
- Customer service focus
- Merchandising understanding
- Product knowledge
- Flexible schedule
- High energy
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Carmen MonterrosasCarmen Monterrosas
OVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home ImprovementOVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home Improvement
Jerimy SmithJerimy Smith
HDIS Senior Design Consultant at Home Depot Home ServicesHDIS Senior Design Consultant at Home Depot Home Services
DeMarius Holmes Jr.DeMarius Holmes Jr.
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC
William GaberlavageWilliam Gaberlavage
Senior Analyst at Point72 Asset ManagementSenior Analyst at Point72 Asset Management