Knowledge-driven professional with diverse experience in customer service, sales, design, and skilled trades. Proven ability to solve problems and adapt quickly to new environments. Committed to continuous learning and expanding skill set across various roles. Strong track record of delivering quality results in dynamic settings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Custom Framing Sales & Production Associate
Blick Art Materials
Portland, Oregon
06.2022 - Current
Executed personalized consultations at the sales counter, creating tailored designs for customers' artwork.
Mastered archival qualities and techniques when working with customer artwork. Taking careful attention to the processes needed for each project's assembly.
Partnered with team members to streamline back-end production processes, helping to deliver quality products to our customers.
Maintained organized stock levels in the shop to support efficient production. Maintained shop stock levels and reported low quantities of materials to my lead.
Graphic Designer & Website Maintenance
Rdi Global Hospitality
Spartanburg, South Carolina
02.2021 - 04.2022
Designed for multiple different types of hotel hospitality products produced by the company, such as packaging design, logos, flyers, catalogues, and more.
Ran the back end of the Shopify and WordPress websites run by the company. Ensuring website designs remained up-to-date and functional, while also overseeing the addition and editing of inventory on both websites.
Maintained and organized SKU numbers in Excel for easy location on the websites.
Produced photography and edited photos to be of professional standard to sell on company and third-party sales websites, such as HD Supply and Amazon.
Managed social media accounts for the company's Facebook accounts, creating formatted posts that met company design standards.
Sales Associate & Custom Framer
Michaels Arts and Crafts
Spartanburg, South Carolina
07.2017 - 10.2020
Worked the Custom Framing design counter, where I collaborated with our customers to create a design that worked perfectly with their project.
Provided customer service and direct help on the floor to customers with product questions, and helped to find the best product for their project.
Helped manage registers and ensured an excellent customer experience through personal engagement and timely transactions.
Worked with my teammates to ensure projects were completed with quality and efficiency.
Education
Bachelor of Arts - Graphic Design
USC Upstate
Spartanburg, SC
12-2020
Skills
Production efficiency
Material inventory management
Archival techniques
Customer relationship management
Design, color, and layout implementation
Adobe Creative Cloud
Woodworking and glass cutting experience
Power tool handling
Microsoft Office Suite
Product photography
Social media management
illustration
Certification
Custom Framing Certified
Accomplishments
Gold ADDY Award for illustration - AAF Greenville Student Division