Spencer Means
American Fork,UT
Summary
Analytical and strategic thinker with a background in financial and investment analysis. Known for high productivity levels and the ability to efficiently complete tasks, ensuring accuracy and timely delivery of projects. Possess specialized skills in market research, risk assessment, and portfolio management. Excel at communication, problem-solving, and adaptability, making complex financial concepts understandable and actionable for diverse audiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Commissions Analyst
Domo, Inc.
American Fork, UT
01.2023 - Current
- Ensure accurate generation and reporting of revenue and commissions data across NAM, EMEA, APAC, Japan and LATAM teams.
- Owned the accrual and audit process of all payments and commissions systems.
- Diagnose and provide root cause analysis for software issues.
- Evaluate and analyze systems and metrics to provide recommendations for improvement.
- Coordinate the design, implementation, operation and maintenance of commissions system and network.
- Perform in-depth analysis and detailed reporting on system functionality, compensation plans and sales reporting numbers.
- Review and update policies and procedures to safeguard critical systems, information and data.
- Create and manage SOP documentation and compliance.
Deal Desk Analyst/Account Executive
Weave Communications
Lehi, UT
06.2021 - 01.2023
- Provided system implementation and program/network troubleshooting to clients.
- Engaged in active prospecting for new clients as well as upsell opportunities with existing clients.
- Worked across multiple teams to design and implement new features at the request of stakeholders.
- Proposed client configuration and implementation solutions to enhance and troubleshoot systems.
- Performed duties as a member of CS/Sales Floor team.
- Performed initial setup and implementation of software and VoIP systems.
- Deployed updates and supported SaaS product.
Education
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
Salt Lake City, UTSkills
- Network security
- Vulnerability assessment
- Incident response
- Data analysis
- System implementation
- Software troubleshooting
Certification
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
- ISC(2) Associate of ISC(2)
- ITIL Foundation
- Linux Essentials
Timeline
Commissions Analyst
Domo, Inc.
01.2023 - Current
Deal Desk Analyst/Account Executive
Weave Communications
06.2021 - 01.2023
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University