Spiros Kasimis
Sunnyside,NY
Summary
Dynamic professional with experience in building and restaurants, excelling in tenant and customer relations and package handling. Recognized for enhancing building security and fostering a welcoming environment. A dependable team player, adept at problem-solving and multitasking, ensuring resident satisfaction through attentive service and effective complaint resolution. Committed to maintaining high standards of safety and customer care.My culinary experience also helps with my waiter job by being able to explain product to customer and also work well with the kitchen staff.
Overview
13
13
years of professional experience
Work History
Doorman/ Package Room Attendant
Douglas Elliman
New York, NY
04.2022 - 01.2025
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
- Offered personalized support for elderly or disabled residents, adapting services according to individual needs.
- Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
Restaurant Waiter
Baydide Diner/ Silverstar Diner
New York, NY
05.2015 - 04.2022
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Restaurant Waiter
Foxy's Diner
Sunnyside, NY
07.2012 - 05.2015
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
Education
Food Handelers Certificate -
New York City Health Department
New York, NYAOS CULINARY AND RESTAURANT MANAGEMENT -
New York Restaurant School
New York, NYSkills
- Package handling
- Tenant relations
- CCTV monitoring
- Fire safety
- Complaint handling
- Teamwork and collaboration
- Customer service
- Team player
- Honest and dependable
- Reliable and responsible
- Problem-solving abilities
- Multitasking
Languages
English
Full Professional
Greek
Native or Bilingual
Spanish
Limited Working
Timeline
Doorman/ Package Room Attendant
Douglas Elliman
04.2022 - 01.2025
Restaurant Waiter
Baydide Diner/ Silverstar Diner
05.2015 - 04.2022
Restaurant Waiter
Foxy's Diner
07.2012 - 05.2015
Food Handelers Certificate -
New York City Health Department
AOS CULINARY AND RESTAURANT MANAGEMENT -
New York Restaurant School