Autumn Cain
Spokane,WA
Summary
At Costa Di Mare, I excelled in a fast-paced environment, showcasing a strong work ethic and exceptional customer service. My ability to handle cash efficiently and engage guests positively enhanced dining experiences, leading to significant customer satisfaction. Skilled in multitasking and collaboration, I contributed to a productive team, ensuring seamless service and fostering guest loyalty.
Overview
5
5
years of professional experience
Work History
Server
Costa Di Mare
03.2015 - 01.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Associate of Applied Science - Business Administration And Management
Sanford Brown
St. Peters, MO01.2006
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Experienced Server
Timeline
Server
Costa Di Mare
03.2015 - 01.2020
Associate of Applied Science - Business Administration And Management
Sanford Brown
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