Results-driven support technician skilled in patient charting and supply management. Known for exceptional attention to detail and effective communication, contributing to improved patient care and operational efficiency in a fast-paced healthcare environment.
Overview
4
4
years of professional experience
Work History
Support Technician
UF Shands Hospital
Gainesville, Florida
01.2025 - Current
Monitored entry door for visitor management and security.
Created new patient charts to facilitate accurate record-keeping.
Addressed patient needs and supported RN requests for assistance.
Restocked supplies in patient rooms to ensure availability.
Cleaned equipment and organized it in designated locations.
Adhered to HIPAA regulations during caller interactions.
Monitor Support Tech
UF Shands Hospital
Gainesville, Florida
06.2023 - 12.2024
Monitored door to greet visitors and ensure security.
Continuously monitored EKG rhythms for abnormalities on monitors.
Created patient charts for new patients to maintain accurate records.
Stocked patient rooms for new arrivals to ensure readiness.
Team Leader-EVS
UF Health Shands Hospital
Gainesville, Florida
03.2022 - 06.2023
Supervised daily operations to ensure compliance with hospital protocols.
Monitored workflow efficiency, identifying opportunities for process improvement.
Coordinated team schedules and delegated tasks to optimize staff performance.
Participated in meetings with senior leadership to update on team progress.
Resolved customer complaints effectively while maintaining high standards of service.
Reviewed completed work for consistency, quality, and adherence to standards.