Sraea Cistrunk
North Canton
Summary
Dynamic team player with a proven track record at McDonald's, excelling in customer service and problem-solving. Recognized for enhancing service quality through effective communication and attention to detail. Adapted swiftly to diverse roles, contributing to a positive work environment and achieving high customer satisfaction.
Overview
1
1
year of professional experience
Work History
Team Member
McDonald's
03.2025 - Current
- Assisted in daily operations by following safety protocols and maintaining clean work areas.
- Collaborated with team members to ensure efficient workflow and timely task completion.
- Engaged in training sessions to learn operational processes and enhance job performance.
- Supported inventory management through accurate stock monitoring and organization.
- Implemented feedback from supervisors to improve service quality and customer satisfaction.
- Adapted quickly to new tasks, demonstrating flexibility in a fast-paced environment.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Education
No Degree - General Studies
Hoover High School
North Canton, OHSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
Timeline
Team Member
McDonald's
03.2025 - Current
No Degree - General Studies
Hoover High School
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