Sravan Garlapati

System Administrator with 7+ years of experience specializing in AirWatch, Tanium, and endpoint security management. Expertise in deploying, managing, and securing endpoints across large-scale environments with over 100,000 devices. Proficient in implementing vulnerability management, patch management, and Windows policy configurations to ensure system security and compliance. Skilled in PowerShell scripting for automating endpoint configurations, system administration tasks, and troubleshooting. Experienced in using Absolute Software for tracking, recovering, and securing lost or stolen devices. Adept at automating software deployment using Smart Deploy for efficient endpoint management. Highly skilled in troubleshooting and resolving endpoint security issues in a timely and effective manner. Strong problem-solving abilities with a focus on proactive threat mitigation and system stability. Capable of working independently and collaborating with cross-functional teams to enhance endpoint security and performance. Proven ability to configure, monitor, and enforce security policies across a diverse range of devices and operating systems.

• Jamf 100 Certified

• Managed the creation and deployment of SCCM packages across multiple Windows OS platforms, ensuring efficient software distribution and system updates.
• Created comprehensive test plans, test cases, and test scripts for application deployment and OS imaging processes, setting company-wide standards for deployment procedures.
• Led weekly team meetings as a module lead to enhance communication, share progress, and align on project goals, which significantly improved collaboration and productivity across teams.
• Trained 10+ employees on the implementation and use of new MDM (Mobile Device Management) solutions like AirWatch and Microsoft Intune, ensuring smooth onboarding and successful deployment across mobile devices.
• Maintained and upgraded MDM environments using VMware Workspace ONE and Intune, ensuring up-to-date device management and policy enforcement.
• Identified and resolved critical issues in system configurations and deployments, improving application performance and reducing downtime. Proposed and implemented cost-effective solutions within the project budget.
• Played a key role in upgrading system software and configuring device policies in SCCM, MDT, and Intune to keep systems in compliance with security and operational standards.
• Identified bugs in the application deployment process and worked with cross-functional teams to provide bug fixes and process improvements.
• Supported the integration of Windows OS updates and patches with MDM solutions, ensuring compliance with organizational security protocols.
• Coordinated with vendors and IT teams to resolve escalated issues and manage endpoint security, leveraging Tanium for compliance reporting and troubleshooting.
• Contributed to the continuous improvement of IT infrastructure by identifying areas for automation and efficiency, using PowerShell scripting and other tools to streamline daily IT operations.