Sravanthi Dinavahi
Product
Seattle,WA
Summary
Skilled Product Manager with experience in customer relations, product marketing and team management. History with taking customer needs and desires, and using that information to develop valuable, innovative and successful products. Sound collaborative and critical thinking abilities enhances communication and interpersonal talents. Successful marketing leader with proven accomplishments in driving growth and increasing profits. Articulate and driven leader with high energy and engaging personality. Hardworking team builder motivational in maximizing personnel performance and surpassing business objectives.
Overview
15
15
years of professional experience
Work History
Sr. Staff Product Manager
Lightstep, Service
04.2022 - Current
- Drive continuous improvement in alerting and incident response metrics, such as faster incident detection , reduced mean time to acknowledge and shorter resolution times
- Established key performance indicators (KPIs) to measure effectiveness of alerts observability product, Increased customer satisfaction scores by 20%, adoption rates by 45%, and usage metrics like DAUs/ MAUs etc;
Senior Technical Product Manager
AWS
10.2019 - 03.2022
- Responsible for user experience across all AWS services and Customer communications during incidents
- 65% YoY improvements on time taken to notify customers during AWS incidents
Product Manager (Web
T-Mobile
08.2015 - 08.2019
- Responsible for defining user experience for purchase of devices and services across Tmobile.com
- Coordinated landing page optimization efforts to update UI on 20+ landing pages, experiencing conversion lifts between 15-35%
- Redesigned product's web content making it more effective & in line with its promotion goals
Program Manager
Microsoft
09.2014 - 08.2015
- Responsible for supporting HR Engineering High Business Impact Application portfolio
- Managed and supervised administrative and daily program operations, complying with policies and regulations
- Coached team members on productivity strategies to accomplish challenging goals
Technical Product Manager
T-Mobile
09.2012 - 08.2014
- Position is focused on prepaid revenue reporting systems and all associated upstream and downstream sub systems supporting Revenue Accounting
- This position is responsible to plan, direct, and complete analysis of source systems, and target system problems, provide documentation (FSD), and ensure data flows to target system as required
- Provide technical assistance in identifying, evaluating and developing systems and procedures that are cost effective and meet business requirements
Product Manager
Kaiser Permanente
10.2010 - 09.2012
- Review portfolio for suitable projects, provide agile training to management team, and develop processes and controls related to Agile for PMO
- Data Extraction Transformation and Loading (ETL) Using Informatica Power center
Senior system Analyst
Assurant Solutions
11.2009 - 09.2010
- Used SQL to query MS Access Database and resolve data issues; also compiled business intelligence reports based on results
- Extracted data from Oracle into temporary tables in order to cleanup and standardize column entries for re-import into new Oracle data structures
- Designed and implemented basic SQL queries for QA testing and report / data validation.
IT Analyst
BMC Software
10.2008 - 01.2009
- Involved in developing Remedy system that is tightly integrated with Web-Objects based order entry application
- Responsible for providing business requirements within AGILE Software Development SCRUM Environment
- Prepared custom reports and performed SQL query, data analysis and verification on MS Access.
Education
MBA -
International Technological University
San Jose, CABachelors of Science - Computer Science
Osmania University
IndiaSkills
- Leadership skills including issue management, conflict resolution, business and process analysis, and team building and staff management
- Training Junior Team Members
- Competitive Market Evaluation
- Business Administration
- Product Management and Pricing
- Critical and creative thinking
- Product and service sales
Timeline
Sr. Staff Product Manager
Lightstep, Service
04.2022 - Current
Senior Technical Product Manager
AWS
10.2019 - 03.2022
Product Manager (Web
T-Mobile
08.2015 - 08.2019
Program Manager
Microsoft
09.2014 - 08.2015
Technical Product Manager
T-Mobile
09.2012 - 08.2014
Product Manager
Kaiser Permanente
10.2010 - 09.2012
Senior system Analyst
Assurant Solutions
11.2009 - 09.2010
IT Analyst
BMC Software
10.2008 - 01.2009
MBA -
International Technological University
Bachelors of Science - Computer Science
Osmania University
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