Skilled Business Analyst with record of success breaking down and improving business systems. Collaborates well to test, implement, refine and enhance systems and meet current and expected business needs. Excellent research, reporting and communication strengths developed over 4+ year career.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Business System Analyst II
Charter Communications, Spectrum
St Louis, Missouri
06.2021 - Current
Work as a Liaison for the IT Enterprise System Operations team and Billing, Sales, Order Fulfillment, and Order Management Business teams.
Review records, files, and other documents to obtain business and data information that is necessary for IT Development and Testing.
Create Use case diagram, Sequence Diagram, BPMN diagram, Wireframe, and Mock-ups to help the IT Team.
Conduct feasibility studies to assess benefit, efficiency, and viability of solutions to business problem
Write Functional Requirements, Non-Functional Requirements, user Stories and Acceptance criteria and prioritize them based on Business and IT expectations.
Assist in analyzing business partners' operations to understand their strengths and weaknesses to determine opportunities to automate processes, functions, and systems.
Currently working on Salesforce and CSG billing system integration project to help create bills and invoices.
Business Analyst
Colsh Consultants
Monmouth Junction, NJ
08.2020 - 06.2021
Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
Executed analysis of risks and identified risk mitigation strategies.
Developed complex dashboard and reporting tools to track business performance metrics.
Business Analyst
Natsoft Corporation
Somerset, NJ
03.2019 - 07.2020
Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Surveyed clients to ascertain requirements and expectations for product.
Education
Bachelor of Science - Electronics And Instrumentation
Anna University
Chennai, India
08.2011 - 04.2015
Master of Science - Engineering Management
San Jose State University
San Jose, CA
08.2016 - 04.2018
MBA - Information System
Campbellsville University
Campbellsville, KY
05.2021 - Current
Skills
Agile expertise
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Accomplishments
Experience working on Multiple Projects simultaneously and producing results On Time
Acted as Scrum Master when the company Transitioned from Waterfall to Scrum
Acted as a Temporary Product Owner for a few Projects
Organized PI planning meeting and successfully helped teams in create a roadmap for 1 year.
Created Out of Box requirements and received continuous appreciation from the business system.
Assisted in important feature releases for Complex Multi Million Dollar Projects.
Certification
Six Sigma Green Belt
Timeline
Business System Analyst II
Charter Communications, Spectrum
06.2021 - Current
MBA - Information System
Campbellsville University
05.2021 - Current
Business Analyst
Colsh Consultants
08.2020 - 06.2021
Business Analyst
Natsoft Corporation
03.2019 - 07.2020
Master of Science - Engineering Management
San Jose State University
08.2016 - 04.2018
Bachelor of Science - Electronics And Instrumentation
Anna University
08.2011 - 04.2015
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