SREE HARSHA JONNALAGADDA
St. Louis,MO
Summary
Techno-functional product management professional with extensive experience in Payments, Insurance and Sales & Marketing domains. Proven ability to collaborate with diverse stakeholders, leveraging management frameworks to identify business & engineering opportunities and build products with strong market fit. Successfully delivered scalable solutions using SDLC methodologies, Mastercard Studio process wearing multiple hats. Proficiency in data analysis using tools such as MS-Excel, Splunk or Oracle SQL. Experienced with UX tools like MS-Visio/Snagit/Figma for Mockups, functional flows and business process diagrams.
Knowledgeable [Desired Position] with proven track record of leading cross-functional teams to deliver innovative product solutions. Successfully managed product lifecycles and launched multiple high-impact initiatives. Demonstrated strategic thinking and problem-solving skills while fostering collaboration and driving results.
Overview
13
13
years of professional experience
Work History
Principal Product Manager-Technical
Mastercard Technologies
11.2018 - Current
- Managed ideas, development roadmap and implementation of the core product functionalities, value-added services and engineering enhancements for Mastercard payment authentication platform (DS2.0), along with localization efforts.
- Served as SME for customer testing and integration with 3DS2.0 and authored Product Technical Manuals.
- Contributed towards hiring and mentoring PMT's to foster a collaborative and high-performing environment.
- Co-winner of C&I President’s award for 2024 for delivering scalable solution that unlocked $90m/yr in additional revenue.
- Led teams to participate in various internal innovation challenges.
- [SAFe SDLC]
Sr. Business Analyst
Mastercard Technologies
03.2017 - 11.2018
- Enabled the launch of the Identity Check Program in 2018 by defining customer onboarding process, product requirements for various applications (Admin, Compliance, Authentication Transaction Processing).
- Worked with UL (vendor) to identify gaps in their test platform to define and develop compliance, functional, technical and security enhancements.
- Created artifacts in Rally such as Epics, Features, Workflow diagrams, UI Mockups, Business/Application Rules.
- [SAFe SDLC]
Sr. Business Systems Analyst
Nationwide Insurance
01.2015 - 03.2017
- Led the automation of quoting process for Nationwide Employer Benefits (NEB) by revamping a 3rd party web-based application [InsureAdvantage (IA)-Connecture Inc] and integrating with Salesforce.com (CRM) using REST API calls.
- Acted as a key liaison between business stakeholders and the vendor (Connecture Inc), serving as a SME to define functional requirements and led User Acceptance Testing (UAT).
- Worked with business partners to understand quoting platform’s vision, roadmap along with vendor to get the functional requirements created and perform UAT.
- [Agile/Scrum SDLC]
- Quoting Project: Project budget: $3 million.
Business Systems Analyst
VISA Inc
02.2013 - 12.2014
- Collaborated with the product office and business stakeholders to identify functional system requirements to develop the Global Merchant Repository and integrate with Verified by Visa and Visa Resolve Online platforms.
- Authored ‘CA, PD (High-level Design Documents)’, ‘Use Case’ Specifications and Workflows (Swimlane, DFD).
- Used QlikView 11 to perform ‘Visual Analysis’ of data to discover patterns/rules to improve matching between authorization transactions and merchant attributes; identified new rules to improve matching by 20%.
- Environment: ETL–EDW project (Ab Initio) [Agile SDLC]
Education
MBA - Marketing Strategy & Information Systems
Miami University
Oxford, OH08.2011
Bachelor of Science - Electrical & Electronics Engineering
Anna University
Chennai, TN05.2007
Skills
- Business Skills
- Industry/Market Analysis, Strategic Analysis, GAP Analysis, Project Management
- Methodologies
- Agile Waterfall Mastercard Studio Process
- Programming Language
- R, Python (Introduction, Intermediate, Exploratory Data Analysis via Datacampcom, Pluralsightcom)
- Databases
- Oracle SQL RDBMS Concepts
- AI Tools
- Microsoft Copilot Studio
- Requirements Management Tool
- Rally, Aha!, Confluence
- CRM Tools
- Salesforcecom
- Product vision
- Product analytics
- Product backlog management
- Strategic thinking
- Design thinking
- Data-driven decision making
- Cross functional leadership
- Feature prioritization
- Product lifecycle management
- Stakeholder management
- Business case development
- Competitive intelligence
- Roadmap development
- Jira, atlassian, rally
- Data analytics
- Documentation management
- Wireframe design
- Requirements building
Timeline
Principal Product Manager-Technical
Mastercard Technologies
11.2018 - Current
Sr. Business Analyst
Mastercard Technologies
03.2017 - 11.2018
Sr. Business Systems Analyst
Nationwide Insurance
01.2015 - 03.2017
Business Systems Analyst
VISA Inc
02.2013 - 12.2014
MBA - Marketing Strategy & Information Systems
Miami University
Bachelor of Science - Electrical & Electronics Engineering
Anna University
Internships
- Dell Inc – Xiamen, China | MBA Global Consulting | Apr 2011 – Jun 2011
- GE Aviation Systems – Cincinnati, OH | MBA Intern | Sept 2010 – Apr 2011
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