Summary
Overview
Work History
Education
Skills
Websites
Qualityskills
Personal Information
Certification
References
Timeline
Generic
SREENAG KUNA

SREENAG KUNA

San Francisco,CA

Summary

Highly skilled Senior Technical Writer with comprehensive experience in crafting, editing and proofreading technical documents. Offer strong ability to translate complex ideas into clear, accessible language, with an emphasis on user-friendly content. Displayed consistent success in improving readability of technical materials, enhancing end-user comprehension and satisfaction. Known for collaborative approach to project management and cross-functional team leadership.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Senior Technical Writer

Mphasis
04.2023 - 08.2023
  • Produced comprehensive technical documents, including user guides and maintenance guides for complex software products
  • Collaborated with cross-functional teams to gather requirements and create documentation in an agile environment
  • Collecting technical information from professional services, engineers, product owners, and other SMEs
  • Developed API documentation using Postman and Open API/Swagger
  • Lead, support, and collaborate with clients and internal teams to improve documentation
  • Created and maintained high-quality documentation for various end-users, including functional specifications, integration guides, and API developer guides
  • Collaborated with agile teams to ensure documentation met quality standards and sprint timelines
  • Worked closely with technical leads, business analysts, and developers to gather information for multiple user stories
  • Responsible for creating user guides, release notes, context-sensitive help, and FAQs.

Senior Technical Writer

NewAge Software & Solutions
05.2022 - 01.2023
  • Supported the team in the end-to-end product documentation process, from kick-off to publication.
  • Developed and revised technical manuals for aerospace components, ensuring clarity and accuracy for end-users.
  • Collaborated with engineering teams to gather necessary inputs and produce comprehensive documentation.
  • Mentored new team members and ensured timely delivery of high-quality documentation.
  • Conducted interviews with subject matter experts to gather technical information for documentation.
  • Developed, revised and maintained technical documents including user guides, tutorials, installation instructions and process documents.

Associate Technical Writer

Collins Aerospace
07.2015 - 04.2022
  • Supported the team in the end-to-end product documentation process, from kick-off to publication
  • Developed and revised technical manuals for aerospace components, ensuring clarity and accuracy for end-users
  • Collaborated with engineering teams to gather necessary inputs and produce comprehensive documentation
  • Mentored new team members and ensured timely delivery of high-quality documentation.

Technical Author

Umlaut (Part of Accenture)
10.2018 - 07.2019
  • Created and revised Illustrated Parts Lists (IPL)
  • Created and updated Aircraft manuals based on Design Change Notes (DCN)
  • Performed mark-up creation as inputs for illustrations/Photographs.

Technical Author

GGS Information Services India Private Limited
04.2015 - 05.2018
  • Created and revised content for technical manuals and parts lists
  • Conducted quality checks and prepared diagnostic information for various products
  • Collaborated with teams to ensure accurate and up-to-date documentation
  • Created end-user documents for HVAC systems, such as installation and operation manuals.

Education

MS in Information Technology Management -

Golden Gate University
San Francisco, CA
12.2024

Skills

  • Technical Writing and Editing
  • Technical Publication Standards (MSTP, ISPEC 2200, S1000D, and STE)
  • DITA, CMS, HTML, SQL, JSON, CSS, and XML
  • API Documentation
  • Diagraming Tools - MS Visio
  • Markdown Language and GitHub
  • FrameMaker
  • Arbortext Editor
  • Confluence
  • ISO-Draw
  • Swagger
  • Snag-it
  • JIRA
  • Postman
  • SharePoint
  • Teamcenter (PLM)
  • Quality assurance processes
  • Agile Methodology

Websites

Qualityskills

  • Review final files and documents to maintain quality output before delivery.
  • Prepare checklists as per project requirements to ensure the quality of validation and verification of documents.
  • Conduct Root Cause Analysis to ensure high-quality output from technical manuals.

Personal Information

Title: SENIOR TECHNICAL WRITER

Certification

FUNDAMENTALS OF API DOCUMENTATION

Issued Dec 2020

Credential ID AAS-6325

References

References available upon request.

Timeline

Senior Technical Writer

Mphasis
04.2023 - 08.2023

Senior Technical Writer

NewAge Software & Solutions
05.2022 - 01.2023

Technical Author

Umlaut (Part of Accenture)
10.2018 - 07.2019

Associate Technical Writer

Collins Aerospace
07.2015 - 04.2022

Technical Author

GGS Information Services India Private Limited
04.2015 - 05.2018

MS in Information Technology Management -

Golden Gate University

Similar Profiles

CREATE PROFILE
SREENAG KUNA