SREENANDANA C V
KANNUR ,KERALA
Summary
Dynamic and results-oriented professional with intern experience at Kannur Collectrate and Grand Hyatt Hotel Cochi. Excelled in teamwork and collaboration, enhancing client relationships, and demonstrated proficiency in computer skills. Achieved significant improvements in task efficiency and customer satisfaction, showcasing a quick learning ability and problem-solving acumen.
Overview
1
1
year of professional experience
Work History
Intern (under DC&AC)
Kannur Collectrate
08.2024 - 10.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Front Office and F&b; Hostess Desk (Intern)
Grand Hyatt Hotel Cochi
02.2024 - 04.2024
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
BBA - AVIATION TRAVEL & TOURISM
YENEPOYA (DEEMED TO BE UIVERSITY)
MANGALURU04-2024
SCIENCE
GOVT. HIGHER SECONDARY SCHOOL CHATTUKAPPARA
KANNUR03-2020
Skills
- Teamwork and collaboration
- Quick learner
- Fast learner
- Problem-solving
- Computer skills
- Client relationships
Timeline
Intern (under DC&AC)
Kannur Collectrate
08.2024 - 10.2024
Front Office and F&b; Hostess Desk (Intern)
Grand Hyatt Hotel Cochi
02.2024 - 04.2024
BBA - AVIATION TRAVEL & TOURISM
YENEPOYA (DEEMED TO BE UIVERSITY)
SCIENCE
GOVT. HIGHER SECONDARY SCHOOL CHATTUKAPPARA
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