Adaptable Manager offers thirty plus years of experience managing and coordinating programs/projects and operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.
Overview
35
35
years of professional experience
Work History
Senior IT Projet Manager
Austin Energy
Austin, TX
02.2002 - Current
Develop, plan. and manage implementation of activities for highly complex programs/projects
Drive cross-functional collaboration and accountability to ensure success of all assigned initiatives
Participate in strategic road-map planning of corporate and enterprise-level objectives
Collaborate with vendor management and contract teams to develop Request for Proposals, Statement of Work for external services, and manage contracts and vendor performance, deliverables, and milestone payments
Set program objectives and establish clear measures to successfully define and meet project deliverables and timelines
Manage the coordination of complex programs/projects with external partners
Utilize Project Management tools and methodologies to track, monitor, mitigate and escalate project risks, and roadblocks
Monitor progress of tasks and project status through weekly status reports, meetings and governance committees
Ability to quickly understand technical aspects of product/service from both a functional and operations perspective, and ability to articulate it to less technical audience
Senior Technical Consultant
TEKsystems
San Antonio, TX
10.2004 - 01.2005
Serve as a project liaison for technical and business units.
Manage and recommend/assist in the oversight of Business Plan Initiatives that have I.T. overlaps.
Ensure that appropriate project management methodologies are adhered to in the life cycle of each project request.
Collaborated with business analysts to identify workflow improvements and develop new features for existing applications.
Resolved production issues in a timely manner while ensuring optimal performance levels were maintained.
Understand the strategic and operational plans and ensure that project initiatives support and achieve those plans for the Business Units.
Conducted client meetings to discuss project status and recommend new strategies as needed.
Technical Consultant
TekLink
Austin, TX
08.2004 - 10.2004
Monitored system performance, identified issues and resolved them in a timely manner.
Created detailed documentation of all technical processes and procedures.
Tested new products for compatibility with existing systems.
Researched emerging technologies to recommend best-fit solutions for clients.
Collaborated with developers to design customized applications for clients' specific requirements.
Technical Consultant
SQL Star International
Torrance, CA
11.2003 - 08.2004
Developed and implemented technical solutions for customer needs.
Monitored system performance, identified issues and resolved them in a timely manner.
Created detailed documentation of all technical processes and procedures.
Tested new products for compatibility with existing systems.
Researched emerging technologies to recommend best-fit solutions for clients.
Collaborated with developers to design customized applications for clients' specific requirements.
Participated in project planning meetings to discuss scope, timeline and budget.
Technical Consultant
COMSYS Information Technology
Austin, TX
11.1995 - 10.2003
Provided technical advice and guidance to customers on product use.
Developed and implemented technical solutions for customer needs.
Tested new products for compatibility with existing systems.
Created detailed documentation of all technical processes and procedures.
Coordinated software and hardware upgrades across multiple sites.
Collaborated with developers to design customized applications for clients' specific requirements.
Conducted training sessions on the use of new technology tools and products.
Troubleshot and resolved problems with programs and systems.
Systems Executive
Sundram Information Systems, INDIA
05.1993 - 09.1995
Developed technical documentation such as user manuals and process flows for staff members' reference purposes.
Performed regular maintenance activities such as patch management to keep the systems secure from unauthorized access or malicious attacks.
Planned out strategies for system migration projects from old platforms to newer ones within specified timelines.
Worked closely with stakeholders from different departments to understand their needs and develop solutions accordingly.
Authored and maintained system technical documentation.
Provided quick emergency response, troubleshooting and problem resolution.
Programmer Analyst
Computer Power, INDIA
05.1989 - 04.1993
Developed and implemented software solutions to improve the efficiency of existing systems.
Analyzed user requirements, developed detailed system design specifications and wrote program code for applications.
Tested, debugged and corrected errors in programs to ensure accuracy and completeness.
Education
Business Relationship Management Professional (BRMP) - Business Relationship