Stephen Fowler
Lyndhurst,OH
Summary
Hardworking and enthusiastic intern trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
6
6
years of professional experience
Work History
Event Management Intern
Valencia Joy, Author Of "I Met A Guy"
11.2020 - Current
- Organized brainstorming sessions between cross-functional teams to develop strategy and creative ideas for future events.
- Managed administrative logistics of events planning, event booking and event promotions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Utilized Microsoft Excel to prepare and maintain records and reports of inventories, price lists, shortages, shipments and expenditures.
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
Shift Leader
Skyline Chili
10.2023 - 01.2024
- Improved team productivity by implementing efficient task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
Food Preparation Worker
Skyline Chili
07.2021 - Current
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Coordinated and oversaw food handling following procedures and sanitation standards.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Event Management Intern
I Do More Then Weddings LLC
06.2018 - 08.2021
- Researched assigned events and identified possible partnerships aligned with event concepts.
- Organized brainstorming sessions between cross-functional teams to develop strategy and creative ideas for future events.
- Conducted phone and video calls to pitch event concepts to collaborators.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
Restaurant Waiter
Applebee’s
03.2021 - 07.2021
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Cultivated warm relationships with regular customers.
Customer Service Representative Intern
L.A. Fitness
07.2018 - 08.2018
- Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
- Provided ongoing guest service.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Effective liaison between customers and internal departments.
Education
Associate of Applied Science - Business Management
Northern Career Institute, Willoughby of Business Academy
Willoughby, OH05.2021
High School Diploma -
Beachwood High School
Beachwood, OH05.2021
Skills
- Customer Relations
- Sales strategics
- Sales and marketing
- Attention to Detail
- Quality Control
- Customer Service Management
- Strong Verbal and Written Communication
- Staff Development
Timeline
Shift Leader
Skyline Chili
10.2023 - 01.2024
Food Preparation Worker
Skyline Chili
07.2021 - Current
Restaurant Waiter
Applebee’s
03.2021 - 07.2021
Event Management Intern
Valencia Joy, Author Of "I Met A Guy"
11.2020 - Current
Customer Service Representative Intern
L.A. Fitness
07.2018 - 08.2018
Event Management Intern
I Do More Then Weddings LLC
06.2018 - 08.2021
Associate of Applied Science - Business Management
Northern Career Institute, Willoughby of Business Academy
High School Diploma -
Beachwood High School
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