Summary
Overview
Work History
Education
Skills
Timeline
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Sri Kalyan Manam

Leander,TX

Summary

Visionary technology leader with over 15 years of experience driving enterprise GenAI, cloud transformation, and secure collaboration platforms. Proven track record of leading cross-functional teams, architecting scalable solutions, and delivering measurable business outcomes. Passionate about innovation, governance, and enabling digital transformation at scale. Experienced in managing intricate systems engineering projects from inception to deployment, utilizing advanced technical expertise to design and implement efficient systems. Lead systems engineering professional with deep expertise in designing, implementing, and optimizing complex systems. Skilled in systems architecture, network engineering, and software integration, with a strong focus on team collaboration and delivering results. Known for adaptability and reliability in dynamic environments, adept at utilizing technical skills to drive impactful solutions and ensure seamless project execution. Successfully managed relationships with various vendors and implementation partners, ensuring accountability and secure, scalable architecture. Strong business strategy acumen focused on maintaining product excellence. Experienced with managing intricate systems engineering projects from inception to deployment. Utilizes advanced technical expertise to design and implement efficient systems. Track record of delivering robust solutions through effective problem-solving and strategic planning.

Overview

15
15
years of professional experience

Work History

Lead Systems Engineer

Visa
03.2024 - Current
    • Spearheaded the innovation and deployment of enterprise-wide Generative AI solutions, driving Microsoft 365 Copilot integration across SharePoint, OneDrive, and Power Platform to enhance operational efficiency.
    • Designed and delivered scalable GenAI-driven frameworks, ensuring seamless corporate data pipeline integration and accessibility within a unified platform.
    • Collaborated closely with other departments, fostering a culture of cross-functional knowledge sharing and cooperation to drive overall business success.
    • Led the evolution of GenAI-powered assistants, architecting federated interactions with external agents to drive intelligent automation and advanced enterprise productivity.
    • Transformed corporate data systems to maximize workforce efficiency, reducing support resolution times through AI-enabled knowledge management.
    • Orchestrated the enterprise-wide implementation of Copilot Studio, refining platform capabilities, and building seamless data connectivity across business-critical systems.
    • Drove high-impact productivity initiatives, leading AI-driven hackathons, and fostering innovation that accelerates digital transformation.
    • Collaborated with Enterprise architects to establish best practices, uphold ethical AI standards, and ensure compliance in enterprise AI adoption.
    • Cultivated high-performance AI teams, recruiting top-tier talent, and mentoring future leaders in enterprise AI strategy and implementation.

Systems Engineer-Sr Consultant

Visa
05.2021 - 03.2024
    • Architected and led the migration of Fluid Topics and Arbor Text from on-premises to SaaS: Ensured scalability, security, and business continuity.
    • Designed enterprise-aligned cloud migration strategies and security architectures meeting compliance standards.
    • Integrated cloud-native tools like Microsoft 365 Copilot and Viva Engage to drive modernization and enterprise enablement.
    • Conducted and closed security assessments for major enterprise rollouts: Examples include Viva Engage, Ask Visa, and PVA.
    • Mitigated risks and ensured compliance.
    • Achieved 100% completion of privacy/security attestations; remediated findings to maintain regulatory standards.
    • Maintained strict patching protocols for on-prem systems, ensuring continuous compliance through transition periods.
    • Designed and implemented Microsoft Purview DLP policies to govern external collaboration: Prototyped and deployed custom DLP rules for SharePoint Online and Teams to detect and prevent unauthorized sharing of sensitive data.
    • Configured sensitive information types (SITs) and custom policy tips to guide user behavior and reduce false positives.
    • Enabled real-time policy enforcement for external domains, with adaptive controls based on user risk and content sensitivity.
    • Collaborated with security teams to fine-tune thresholds and response actions, improving detection accuracy and reducing operational overhead.
    • Enforced Data Loss Prevention (DLP) and Personally Identifiable Information (PII) scanning across platforms: Safeguarded sensitive data in compliance with enterprise and regulatory standards.
    • Maintained 100% application availability aligned with RTO/RPO targets.
    • Executed automated DR drills, reducing recovery times and enhancing resilience.
    • Managed license and service continuity for tools like Copilot Studio, minimizing downtime.
    • Automated various processes: Automated M&A notifications, Viva Engage lifecycle, and SharePoint domain whitelisting—cutting external access request time from 6 days to 7 hours.
    • Delivered automation for file transfers and bot integrations (VPC, Clarity, PWB), eliminating system dependencies.
    • Built and deployed automations in Azure Logic Apps and Azure Functions, utilizing various Azure services to maintain compliance and continuity.
    • Led enterprise bot development using Power Virtual Agents, Azure Bot Services, and Logic Apps.
    • Established a Center of Excellence (CoE) for Copilot Studio: Standardized adoption and best practices.
    • Evaluated new tools and technologies for possible integration into existing infrastructure environments.
    • Coordinated with stakeholders to gather requirements, ensuring solutions aligned with business goals.
    • Transformed the Collaboration technologies area to be more services and solutions aligned.
    • Enhanced SharePoint Online and Teams external collaboration: Architected solutions to securely connect enterprise and external clients.
    • Streamlined and built integrations with SharePoint Online and other LOB applications using Microsoft Graph.
    • Enrolled SharePoint and Teams external collaboration to enterprise and external clients.
    • Leading future-looking initiatives like the Office-of-the-future (OOTF): Improved the corporate collaboration experience by introducing technologies like AR/VR/Metaverse.

Staff Systems Engineer

Visa
05.2017 - 05.2021
  • Designed and implemented DR environments for Documentum Franchise Management and VIOR applications, upgrading them to Tier 3 standards to enhance legal compliance and application resiliency.
  • Led the deployment of a modern documentation platform using Tridion, Antidot, and Acrolinx, enabling topic-based authoring, centralized content reuse, and a Google-like search experience for 1000+ users with zero downtime.
  • Proposed and implemented Microsoft Teams Guest Access for 500+ interns during COVID, replacing non-compliant tools and ensuring secure, effective collaboration with DLP policies.
  • Enabled secure remote audits during COVID by deploying an External SharePoint solution with strict DLP controls, ensuring compliance with Visa's data protection standards.
  • Scaled SharePoint External Solution to support 2000+ external users and 500 domains, upgraded to unified AIP labels, and optimized DLP policies to improve user experience and maintain security posture.
  • Completed security assessments and remediation's for Teams External Collaboration, including documentation and support readiness for end users.
  • Successfully deployed Achievers Bot and integrated Jira, Bitbucket, and Wiki connectors in Teams, enhancing productivity and recognition workflows.
  • Completed Yammer Web and Mobile security assessments and upgrades , including pen testing and remediation, as part of enterprise social collaboration modernization.
  • Took ownership of Insite support during US hours, implemented proactive monitoring with ThousandEyes, and supported GCS production deployments and SSO integration.
  • Assumed ownership of Midaxo application , completed overdue security assessments, and implemented Azure SSO to align with Visa's compliance standards.
  • Successfully executed ATC duties for 10 applications, including attestations, DR exercises, UAR validations, and vulnerability remediations, ensuring full compliance with Visa's security standards.
  • Contributed to Rambus OneDrive migration (560 GB) and designed a Teams-based release bot for Payworks as part of Slack-to-Teams migration.
  • Architected and successfully migrated Slack Bot to Teams , creating an enterprise solution to securely resolve webhook-related issues in Teams. This solution is currently used in all M&A migrations.
  • Designed an efficient method for migrating M&A-related content to SharePoint Online , drastically reducing migration time and ensuring adherence to all security compliance standards.
  • Successfully conducted Box and Slack POC for enterprise process rollouts, adhering to all security and governance requirements.

Systems Engineer

Visa
06.2015 - 05.2017
  • Led the technical rollout of Chatter to Visa employees, including design and planning.
  • Developed an auto user provisioning utility in Salesforce by integrating with the master directory and Workday.
  • Created custom flows for user welcome emails and automatic group membership based on criteria.
  • Participated in Salesforce SSO implementation, collaborating with Netskope (DLP solution) and Siteminder (IDP).
  • Integrated Chatter with internal collaboration tools to enhance user experience.
  • Implemented SSO (SAML) authentication for intranet and Chatter integration.
  • Integrated Chatter with Visa's award system tool (Achievers) to publish recognition feeds for award recipients.
  • Enabled Files Connect and configured OneDrive and SharePoint in Salesforce for external content sharing.
  • Led the project to deliver a custom Ideas Community on the Salesforce platform for employees to publish ideas.
  • Upgraded Documentum CS from version 6.7 to 7.1 on new infrastructure.
  • Built a BRP environment for Documentum-based applications.
  • Developed custom advanced search and jobs for business processes.
  • Deployed application and system patches to remediate vulnerabilities.
  • Served as the technical lead for Box rollout, including design and planning activities.
  • Configured Box SSO with ADFS (IDP) and Netskope for DLP monitoring.
  • Participated in security assessment and pentest activities for Box rollout.
  • Researched integration capabilities with Box.
  • Supported and maintained the Jive infrastructure platform.
  • Developed custom Java utilities using Jive REST API to auto-populate members to streams and update user information.

Documentum System Engineer

Avco Inc
05.2012 - 05.2015

    Sure, I can help you highlight your work experience. Here's a concise summary:

    Content Migration : Migrated content from Documentum and Livelink to SharePoint 2013 using Tzunami Tool and custom scripts.

    Updoc : Automated routine tasks and configured Arbor Text integration with Documentum for technical documentation.

    Franchise Management : Streamlined document processing and storage in Documentum, enhancing search and security features.

    Eliminate Receipt Printing (ERP) : Deployed multi-repository application for receipt management, improving system performance and capacity.

    Documentum Upgrade 6.7SP2 : Upgraded Documentum and related components from 6.5 SP2 to 6.7 SP2, ensuring smooth transition and functionality.

    SENTINEL Input Accel (Captiva) : Designed and developed fax processing system, exporting documents to SharePoint for further processing.

    Documentum SharePoint Integration : Integrated Documentum with SharePoint to manage content efficiently and enhance compliance and archiving.

    HR Content Migration (HRCM) : Migrated HR content to Documentum and replaced imaging software, updating the system with enhancements.

Documentum Engineer

Info Targets LLC
09.2010 - 05.2012
  • Migration and Automation : Built register tables for tracking content types, automated scripts for cleaning workflows and orphan objects, and developed DFC methods for content migration. Created accountability reports and automated daily migration status reports.
  • Requirements Analysis and Design : Conducted requirements analysis for various programs, including NEO and CUP projects. Prepared low and high-level designs, capacity planning, and technical documentation.
  • Web Services and Integration : Deployed web services on WebSphere and WebLogic for receipt ingestion, configured TBO for content navigation, and integrated web services with Documentum. Deployed REST services for generating unique URLs for HTML renditions.
  • Monitoring and Automation : Automated monitoring tools, new user creation, job status monitoring, and startup/shutdown scripts. Created scripts to remove dead workflows and configured retention policies.
  • Upgrades and Configuration : Upgraded Documentum Content Server, WebTop, Documentum Administrator, and RPSA. Installed and configured multi-repository applications, xPlore, and Brava Enterprise integrations.
  • Team Leadership and Coordination : Led offshore teams, managed UAT, Go Live, and post-production support. Coordinated development and support activities between offshore and on-site teams.
  • Security and Compliance : Implemented high-level security protocols with API scripting, configured LDAP for user creation, and managed resource allocation for upgrade projects.
  • Content Management : Migrated 3 TB of content from FileNet to Documentum, deployed ingestion and retrieval services, and configured CAS and TCS for document storage and encryption.

Education

PG Program - Artificial Intelligence & Machine Learning: Business Applications

Texas McCombs School of Business
Austin, TX
01.2021

Master of Science -

Eastern Illinois University
Charleston, IL
01.2010

Bachelors - Electronics and Instrumentation

Andhra University
India
01.2007

Skills

  • AI & Automation: Enterprise AI Strategy, Generative AI, Copilot Integration, LangChain, Azure OpenAI
  • Cloud & Infrastructure: Azure, SaaS, Microsoft 365, Logic Apps, Entra ID, Windows, Linux
  • Data & Compliance: Data Governance, DLP, PII, Compliance Frameworks
  • Development & DevOps: Python, Java, CI/CD, Agile, Automation Engineering
  • Databases: SQL, NoSQL, PostgreSQL, MongoDB
  • Enterprise Platforms: Documentum, SharePoint, Salesforce,, Box
  • Architecture & Integration: System Architecture, M&A Integration, Cloud Migrations, Solution Design
  • Software & Cloud Delivery: Application Development, Cloud Technology Implementation
  • Leadership & Management: Cross-functional Team Leadership, Vendor Management, Productivity Optimization

Timeline

Lead Systems Engineer

Visa
03.2024 - Current

Systems Engineer-Sr Consultant

Visa
05.2021 - 03.2024

Staff Systems Engineer

Visa
05.2017 - 05.2021

Systems Engineer

Visa
06.2015 - 05.2017

Documentum System Engineer

Avco Inc
05.2012 - 05.2015

Documentum Engineer

Info Targets LLC
09.2010 - 05.2012

PG Program - Artificial Intelligence & Machine Learning: Business Applications

Texas McCombs School of Business

Master of Science -

Eastern Illinois University

Bachelors - Electronics and Instrumentation

Andhra University
Sri Kalyan Manam