Results-oriented IT professional with over 19 years of experience, including 12+ years as a Quality Assurance and Quality Engineering. Managing diverse projects, delivering business transformation, and ensuring cost-effective, timely, and high-quality results. Proven expertise in customer relationship management, global delivery models, and leading teams in Insurance, Finance, and Telecom industries
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sr Quality Engineering Manager
TATA Consultancy Services
04.2012 - Current
Having experience in QA to QE transformation in current assignments.
Having experience in define the Automation roadmap, strategies, and frameworks.
Having exp in supporting CI/CD pipeline implementation support.
Having exp in On -Prem and cloud-based applications.
Having exp in identification of GEN AI use cases and PoCs
Exp in Delivering test automation solutions in accordance with enterprise standards and within development and operational guidelines
Design, development and implement automated tests in Keyword and BDD frameworks
Perform Peer review for automated tests that are been developed by team members etc.
Having experience in large transformation and migration projects.
Having experience in customer proposals, presentations, Estimations, budgets, and billings
Alling with IT senior leadership to meet the revenue goals and targets.
Continuously improve test processes (Root Cause Analysis, Correction and Preventions
Responsible for management and coordination of all testing activities on assigned projects including definition of testing approach, test effort estimation, progress and status reporting
Providing continuous review and recommendations for improvement of processes related to status reporting/dashboarding
Develop and implement best practices for project management ensuring alignment with industry standards.
Strong leadership skills, with the ability to recruit, mentor, coach, develop and manage a team of engineers.
Oversee cross functional projects - resource allocation across the portfolio, manage risks and interdependencies, implement risk mitigation strategies, monitor and report on project performance, and provide insights into project progress, budgets, timelines and key performance indicators, ensuring timely and effective decision-making.
Having experience Leading and Managing large Data, ETL and Data warehousing projects
Providing the E2E functional solutions in the OS designer, provided solutions for business requirements apart from engaging with various stakeholders across multi vendors including business reps, platform architects, test community, etc and ensured architectural conformance of the system changes stack (Fulfilment, Assurance, and basic billing).
Flexible adaptable to new technologies with quick learning abilities
Having experience in Leading IVR, Mobile and ChatBot Testing Projects
Has worked on all phases of the Software Development Life Cycle including Testing Life Cycle
Involved in Functional, GUI, Ad-hoc, System and Regression Testing.
Having experience in leading large automation projects, API automation and provide the solutions.
Having exp in Managing and Leasing IT infra projects.
Defining SLAs and KPIs
Managing the introduction of change in process by collaborating with stakeholders.
Well versed with the Testing Concepts and Methodologies.
Experience of using bug-tracking tool like Jira, Quality Centre 9.2(QC), Test Director
Good interpersonal skills, committed, result oriented, hard working with a quest and zeal to learn new technologies.
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services