Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Srikanta Mohapatra

San Jose,CA

Summary

Result-oriented Salesforce Leader with 20+ years of proven experience in Sales, Service, Marketing, GTM, and Community cloud. Leading successful Salesforce implementations which include Business Requirement Analysis, Design, Solution, and Delivery. Expertise in Service and Sales Cloud, CPQ Product Configuration, Pricing, Quote, Order, Contract, add, Renewal, Subscription Pricing, and Billing. Agile scrum team management. Well conversant with high-tech industries like Palo Alto Networks, Pinterest, Facebook(Meta), Electronics Arts, Salesforce, Adobe, Tintri Inc.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Sr Staff Engineer/Architect

Palo Alto Networks
01.2019 - Current
  • Lead analysis, Technical Design and align process and technology to business outcomes
  • Spearheaded the implementation of innovative technologies, Team member alignment, enhancing operational efficiency and reducing costs.
  • Built and hired Salesforce/Customer success team(Architects and Developers) in USA & India & providing orientation and support.
  • Worked on Qualtrics survey platform as SME and trained developers, Admins
  • Created roadmap for salesforce enhancements and customizations
  • Collaborated with business stakeholders and cross functional teams to gather requirements and convert into technical specifications
  • Lead CPQ team on development of Product bundling, Pricing automation, Quote approval process
  • Expertise in Project scoping/estimation, planning, feasibility study
  • Hands-on experience in analyzing, designing, developing and supporting various Salesforce applications(Sales, Service, Marketing, Community clouds)
  • Enforce to use best practices, coding standards, Security and follow governor limits of SFDC
  • Migrated legacy survey platform Medallia to Qualtrics to save $1M/yr~
  • Leading Snaplogic integration to sync data between Qualtrics, GCP and SFDC.
  • Mentored junior staff members in best practices while motivating them towards career advancement.
  • Enhanced customer satisfaction levels by improving responsiveness to inquiries or concerns.

Technical Architect/Director

Techgenius Consulting LLC
01.2010 - Current
  • Architected various system Development, integrations with salesforce.com and other applications
  • Designed Workflow rules, Visual force pages, LWC and using Apex Code created triggers and classes
  • Created CPQ customization using Steelbricks and other platforms
  • Managed, let mentored offshore team to make the project cost effective and complete on time.
  • Collaborated with clients and business stakeholders to determine project specifications and scope.
  • Mentored junior team members on best practices and technical skills, fostering a culture of continuous learning and improvement.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.

Sr. Salesforce Consultant

Salesforce.com
06.2012 - 11.2024
  • Working for Opportunity to Quote Team on Specialist Forecasting
  • Designed Customized Forecasting system for the internal sales team at salesforce.com
  • Designed Workflow rules, VisualForce pages and using Apex Code created triggers and classes
  • Created Batch Scheduler to be scheduled at specific time and also run the process on demand to meet the business requirement
  • Created Sharing rules and Permissionsets for user groups to share the records
  • Handled Security related Issues XSS and XSRF as needed to meet salesforce security standards.

Salesforce Consultant/Architect

Facebook
12.2015 - 01.2019
  • Design/Architect and Develop on HR Applications on Force.com/Service Cloud customization and Integrations
  • Gather requirements from various stakeholders and provide Technical Solutions
  • Administration, Customization and Configuration of SFDC applications
  • SOQL, Apex Class and trigger Optimization to improve performance
  • Developed Test code coverage for the Apex classes and triggers
  • Created Sharing rules for user groups on Standard and custom objects
  • Create technical design document and did gap analysis for existing SFDC applications
  • Did Code Review and recommended code optimization.

Sr Salesforce Developer/Architect

Tintri Inc
07.2014 - 12.2015
  • Design and Develop on Sales/Service Cloud customization and Integrations
  • Requirements gathering from various stake holders and provide Solutions
  • Provide technology recommendation
  • Implemented SSO using Okta API and SAML
  • SB CPQ customization and Configuration
  • Administration, Customization and Configuration of SFDC applications
  • Deploying to various sandboxes and Production environments
  • Designed Visualforce pages and using Apex Code created triggers and classes
  • Developed Test code coverage for the Apex classes and triggers
  • Echosign and Steelbricks CPQ configuration and enhancements
  • Created Sharing rules for user groups on Standard and custom objects
  • Auto Assignment and escalation Rules for case management
  • Mindtouch app for Knowledgebase and customization
  • Integrated CTI five9 for call center
  • Used Informatica/Boomi On Demand tools for data sync
  • Between Netsuite and SFDC
  • Create technical design document and did gap analysis for existing SFDC applications
  • Territory Assignments for Accounts and Opportunities
  • Data migration and cleansing using various procedures.

Sr. Salesforce Engineer

Adobe Systems Inc
11.2012 - 07.2014
  • Design and Develop on Sales/Service Cloud customization and Integrations
  • Apttus CPQ customization and Configuration
  • Administration, Customization and Configuration of SFDC applications
  • Deploying to various sandboxes and Production environments
  • Designed Visualforce pages and using Apex Code created triggers and classes
  • Mentoring Off-shore and onsite developers for best practices and did Code review
  • Created webservice classes/methods to be consumed by Informatica and WebService Integrators
  • Integrated SFDC with SAP and other homegrown applications using SOAP, REST Webservices APIs
  • Created Custom objects and validation rules, Custom Settings for the Application
  • Developed Test code coverage for the Apex classes and triggers
  • Echosign and Apttus Contract Management integration and enhancements
  • Created Sharing rules for user groups on Standard and custom objects
  • Used Informatica On Demand tools for data sync
  • Between Oracle and SFDC
  • Create technical design document and did gap analysis for existing SFDC applications
  • Territory Assignments for Accounts and Opportunities
  • Data migration and cleansing using various procedures.

Sr. Salesforce Developer/Administrator

Electronic Arts
01.2010 - 01.2012
  • Architected various system integrations with salesforce.com
  • Designed Workflow rules, Visual force pages and using Apex Code created triggers and classes
  • Created Jobs site for Requisition posting and job code display uses VF pages
  • Created webservice classes/methods to be consumed by Oracle Fusion and Tibco
  • Created Sharing rules for user groups and day to day permission to the users and support issues Sandbox refreshes
  • Worked as team lead for onsite and off-shore developers
  • Created reports and designed dashboards for the Management team
  • Architecture design of the Jobs site development and provided support.

Solution Architect/Manager

Mahindra Satyam Computers
01.2009 - 01.2010
  • Working on Case Management system for Client Genentech
  • Designed Visualforce pages and using Apex Code created triggers and classes
  • Created webservice classes/methods to be consumed by ESB
  • Integrated SFDC with SAP and other homegrown applications using Webservices APIs
  • Created Automated Tasks/Activities using Workflow rules and triggers/classes
  • Created Custom objects and validation rules, Custom Settings for the Application
  • Developed Test code coverage for the Apex classes and triggers
  • Created Page Layouts and assign to specific profiles
  • Created Sharing rules for user groups on Standard and custom objects
  • Used Informatica On Demand tools for data sync
  • Between Oracle and SFDC
  • Create technical design document and did gap analysis in sfdc application.

Lead Consultant

Sterling Commerce Inc
01.2001 - 01.2009
  • Lead Consultant for analysis, design, development, implementation, integration and unit testing of Sterling's Multi Channel Selling/ Order Fulfillment Solutions(Comergent Products such as C3 Catalog, Pricing, Configurator, Promotion, Order, Quote, Returns etc.) with Salesforce.com
  • Major clients include Bio-Rad Laboratories, Salesforce.com, Best Buy and Symbol Technologies.

Education

MBA - MIS

Mahatma Gandhi University
India

Skills

  • Software Development, SFDC Performance monitoring, Process Improvement, Employee Mentoring/Training
  • Salesforcecom(Apex,Visualforce, LWC),Java,Gainsight, Qualtrics, Oracle, MS SQL Server
  • Solution Architecture, Agile Scrum, Integrations(SOAP, REST), ETL Tools (Boomi, Informatica, Snaplogic)

Websites

Certification

  • Salesforce.com Certified Platform Developer II (Current)
  • Salesforce.com Certified Platform Developer (Current)
  • Salesforce.com Certified Administrator (Current)
  • Salesforce.com Certified Platform App Builder (Current)

Timeline

Sr Staff Engineer/Architect

Palo Alto Networks
01.2019 - Current

Salesforce Consultant/Architect

Facebook
12.2015 - 01.2019

Sr Salesforce Developer/Architect

Tintri Inc
07.2014 - 12.2015

Sr. Salesforce Engineer

Adobe Systems Inc
11.2012 - 07.2014

Sr. Salesforce Consultant

Salesforce.com
06.2012 - 11.2024

Technical Architect/Director

Techgenius Consulting LLC
01.2010 - Current

Sr. Salesforce Developer/Administrator

Electronic Arts
01.2010 - 01.2012

Solution Architect/Manager

Mahindra Satyam Computers
01.2009 - 01.2010

Lead Consultant

Sterling Commerce Inc
01.2001 - 01.2009

MBA - MIS

Mahatma Gandhi University

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Srikanta Mohapatra