SRINATH PERAM
Salt Lake City,UT
Summary
Data-driven professional with 6 years of diverse experience, including 3 years in product management and prior roles in account management and sales. I specialize in driving partner retention and adoption through strategic feature implementation and comprehensive training. I excel in stakeholder collaboration and strategic negotiations, leveraging cross-functional expertise to enhance team performance and achieve organizational objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Project Manager
CareCentra
05.2024 - Current
- Led planning and end-to-end implementation of enterprise healthcare solutions across 3 clinics in Utah, successfully onboarding 166 respiratory patients for a clinical trial within 4 months
- Reduced lead time for patient onboarding by 22% by applying Lean techniques to optimize the patient's onboarding process at clinics
- Developed a comprehensive CPT code-based reimbursement model, enabling accurate revenue forecasting, resulting in optimized financial planning and improved fiscal decision-making.
- Implemented Agile practices by conducting daily stand-ups, sprint retrospectives, iterative design reviews, and regular product demonstrations
- Crafted and executed cross-functional product roadmaps, collaborating with Design, Engineering, QA, Operations, Marketing, and Sales to ensure aligned delivery
Graduate Teaching Assistant - Networking & Servers
University of Utah, David Eccles School of Business
01.2024 - 08.2024
- Organized and facilitated supplementary Networking & Server sessions for 120+ students, addressing doubts and reinforcing critical concepts
- Assisted undergraduate and graduate students with project guidance and lab corrections, ensuring a thorough understanding of networking principles.
Graduate Teaching Assistant - Professional Selling
University of Utah, David Eccles School of Business
01.2024 - 04.2024
- Mentored 90+ undergrad students in developing effective sales pitches and value propositions, imparting crucial sales concepts to enhance their presentation skills.
Product Manager
Phablecare
05.2021 - 01.2023
- Optimized product features, driving a 233% surge in user onboarding—from 3,000 to 10,000 active users—within a single year for the doctor app
- Collaborated with key stakeholders to gather business requirements and implemented key features that boosted partner retention from 10% w-o-w to 65% w-o-w (Key Features - Electronic Medical Records & Patient queue management)
- Designed and implemented a comprehensive product training and software documentation, resulting in a 15% increase in partner adoption rates
- Developed product & GTM strategy based on the geography mapping and specialty prioritization matrix to achieve organizational objectives and increase velocity of the team
- Spearheaded strategic negotiations with Key Opinion Leaders - partnered for online health webinars resulting in reduced customer acquisition costs by 20% and grew revenue share by 10%
Area Supply Manager
Oyo Hotels and Homes
08.2019 - 04.2021
- On-boarded and managed portfolio of 26 accounts for the southern region
- Strategically optimized portfolio performance, driving a 5% boost in overall revenue share from 25% to 30%
- Achieved 95% partner retention rate post-pandemic by strategically negotiating mutually beneficial contracts with the partners
- Restructured partner contracts during COVID to more favorable conditions for the organization, to reduce cash burn and eliminate financial liabilities worth ~ 120 K USD
Sales Associate
Xseed Education
07.2018 - 06.2019
- Successfully closed sales worth ₹1.8 million
- Orchestrated a series of marketing events across the state of Tamil Nadu, providing product presentations and demonstrations to correspondents, CEOs & principals for enhanced brand visibility and customer engagement.
Management Trainee - Product Manager
Avasoft
06.2017 - 04.2018
- Developed and launched Star Support, an AI support platform that enabled a 40% SLA resolution time improvement by equipping 10 agents to handle 20% more tickets
- Significantly improved user experience (UX) by implementing feedback collection mechanisms, conducting brainstorming and training sessions, leading to an increase in 60% adoption
- Gathered business requirements through stakeholder input, market research, and competitive analysis, leveraging Agile methodologies to transform insights into focused user stories and actionable technical specifications
Education
Master of Science in Information Systems -
University of Utah, David Eccles School of Business
Salt Lake City, UT08.2024
Master of Business Administration -
National Institute of Technology
Tiruchirappalli, India05.2017
Bachelor of Business Administration -
Bangalore University
Bangalore, India05.2014
Skills
- Jira, Confluence, Lucid Charts, Redmine, Visme, apolloio, LinkedIn Sales Navigator
- Python
- PostgreSQL
- Amazon Web Services (AWS)
Additional Information
Product Management | Product Strategy | Market Research | Data Analytics
Certification
CAPM, Lean Six Sigma Green Belt, Certified ScrumMaster, Professional Scrum Product Owner I, Product Strategy MicroCertification (PSC)
Awards
Value Champion Award - Restructured partner contracts to more favorable conditions for the organization to reduce cash burn and eliminate financial liabilities worth ~ 120 K USD while achieving 95% partner retention - Oyo Hotels & Homes [2021]
Projects
Designed comprehensive Obesity Management Program, enhancing CareCentra's healthcare offerings - (03/2024 - 04/2024)
Timeline
Project Manager
CareCentra
05.2024 - Current
Graduate Teaching Assistant - Networking & Servers
University of Utah, David Eccles School of Business
01.2024 - 08.2024
Graduate Teaching Assistant - Professional Selling
University of Utah, David Eccles School of Business
01.2024 - 04.2024
Product Manager
Phablecare
05.2021 - 01.2023
Area Supply Manager
Oyo Hotels and Homes
08.2019 - 04.2021
Sales Associate
Xseed Education
07.2018 - 06.2019
Management Trainee - Product Manager
Avasoft
06.2017 - 04.2018
Master of Science in Information Systems -
University of Utah, David Eccles School of Business
Master of Business Administration -
National Institute of Technology
Bachelor of Business Administration -
Bangalore University
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