Srinidhi Reddy Aerravally
Madison,AL
Summary
Healthcare professional with 5 years driving complex initiatives from business case through implementation, with strong requirements gathering, stakeholder communication, and risk mitigation skills. Led a systemic performance gap investigation with no existing playbook, driving planning and requirements definition, identifying and mitigating risk throughout, and presenting findings to senior leadership where it was adopted as a formal, sustained program. Maintains 98 percent accuracy across 3 consecutive HIPAA and JCAHO audit cycles, reflecting strong compliance and process discipline. Direct experience with Medicare, Medicaid, and commercial claims from CVS Pharmacy. Bachelor's degree in healthcare management.
Overview
9
9
years of professional experience
Work History
Independent Healthcare Operations Support
Smaya Dental Clinic
Hyderabad
08.2026 - Current
- Led operational workflow redesign and sterilization process improvements, identifying risks and implementing effective solutions amid changing priorities.
- Coordinated scheduling, staffing, and daily needs for three specialty providers as the primary point of contact, ensuring seamless operations with minimal oversight.
- Architected and executed a go to market strategy for practice launch, aligning budgeting, outreach, and stakeholder communications to ensure successful implementation.
- Lead competitive market analysis and provider positioning strategy to inform strategic decisions and reduce implementation risk.
Pediatric Emergency Room Technician
Huntsville Hospital Women's & Children's
Huntsville, AL
03.2021 - 08.2026
- Coordinated clinical, pharmacy, and administrative teams to resolve escalated, time-sensitive issues, ensuring timely patient care.
- Communicated clearly and professionally with patients, families, and interdisciplinary teams in high-stakes situations, fostering trust and understanding.
- Maintained 98 percent compliance accuracy across 3 consecutive HIPAA and JCAHO audit cycles, reflecting rigorous, consistent documentation discipline.
Shared Governance Committee Member
Huntsville Hospital Women's & Children's
Huntsville, AL
06.2025 - 08.2026
- Developed deliverables and presentations enhancing team understanding, presenting findings and recommendations to senior leadership, resulting in formal program adoption with sustained outcomes.
- Coordinated time-sensitive, critical items during investigation, connecting clinical directors, hospital administration, and frontline staff while proactively communicating status to stakeholders.
- Drove planning, requirements gathering, and case level analysis to decompose a systemic performance gap with no existing playbook, identifying root cause and mitigation strategy.
- Maintained clear, detailed documentation throughout the process, supporting compliance with standards and enabling continual process improvement.
Pharmacy Technician
CVS Pharmacy
Birmingham, AL
08.2020 - 02.2021
- Managed point of contact responsibilities for resolving escalated claims, billing, and coverage issues, processing 200 to 300 transactions daily.
- Identified a recurring claim denial pattern across Medicare, Medicaid, and commercial payers through case level analysis, building a pre submission review process that reduced error rates by 15 percent.
- Maintained accuracy and detail in documentation to support compliance with government, insurance, and third-party payer regulations.
Wireless Specialist
Walmart
Madison, AL
08.2017 - 08.2020
- Exceeded performance targets by 20%+ in a 500+ customer per week environment. Employee of the Month, November 2018.
- Guided customers in selecting wireless products and activating services, enhancing overall customer satisfaction.
- Trained the team on new wireless technologies and service plans, improving product knowledge and customer support.
- Partnered with management to redesign store wireless displays and layouts, increasing product visibility and customer engagement.
Education
Bachelor of Science - Healthcare Management
Athens State University
Athens, AL12-2025
Skills
- Healthcare Analytics, Agile & Scrum, Project management
- Healthcare Analytics
- Data analysis
- Project management
- Agile & Scrum
- Patient care coordination
Personal Information
Availability: Open to Relocation
Timeline
Independent Healthcare Operations Support
Smaya Dental Clinic
08.2026 - Current
Shared Governance Committee Member
Huntsville Hospital Women's & Children's
06.2025 - 08.2026
Pediatric Emergency Room Technician
Huntsville Hospital Women's & Children's
03.2021 - 08.2026
Pharmacy Technician
CVS Pharmacy
08.2020 - 02.2021
Wireless Specialist
Walmart
08.2017 - 08.2020
Bachelor of Science - Healthcare Management
Athens State University