Technology and business professional driving digital transformation through AI solutions. Proven track record in leading cross-functional teams and managing enterprise client relationships, translating technical capabilities into tangible business value. Currently pursuing an MBA to further enhance leadership skills and strategic innovation.
Overview
1
1
Certification
2
2
years of professional experience
Work History
AI Operations Technical Specialist
INTERNATIONAL BUSINESS MACHINES (IBM)
Dallas
06.2025 - Current
Drove enterprise adoption of AI-powered operations software by leading Proof of Concept engagements with retail and travel clients, validating IBM's AI product capabilities against real client environments to accelerate deal velocity and de-risk full-scale deployment.
Delivered tailored product demonstrations and executive briefings for enterprise stakeholders, translating IBM's AI software capabilities into business value narratives that positioned IBM as trusted advisor and facilitated technical buy-in.
Guided clients through post-sale software deployment planning by partnering with account technical leaders to build and execute Success Plans, ensuring stakeholder alignment and reducing time-to-value across key accounts.
Cloud Platform Sales Specialist
INTERNATIONAL BUSINESS MACHINES (IBM)
Dallas
08.2024 - 02.2025
Participated in IBM's Cooperative Education Program, contributing twenty hours weekly to support cloud strategy for public healthcare and government clients.
Analyzed Salesforce CRM data to identify product adoption trends, leading to a 15% improvement in targeted marketing strategies for IBM Cloud solutions in public sector accounts.
Customized cloud use cases to meet enterprise client needs, accelerating adoption through collaboration with development teams and Salesforce CRM insights.
Brand Sales Specialist - IBM Cloud
INTERNATIONAL BUSINESS MACHINES (IBM)
Chicago
05.2024 - 08.2024
Executed 12-week internship in Chicago emphasizing enterprise sales strategy and performance enhancement.
Effectively communicated IBM's unique value proposition in diverse client settings.
Developed strong consultative sales skills and enhanced industry expertise.
Utilized customer profiling techniques to pinpoint decision makers.
Expanded market reach by validating opportunities and building relationships with prospects.
Education
MBA - true
BAYLOR UNIVERSITY
Dallas, TX
05-2027
Bachelor of Science - Business Analytics
THE UNIVERSITY OF TEXAS AT DALLAS
Richardson, TX
05-2025
Skills
Data Analysis
Data Visualization
Project Management
Customer Relationship Management
Technical Storytelling
Salesforce CRM
Enterprise Software Implementation
Project Planning
Certification
Microsoft Office Specialist: Excel Associate (Office 2019)
Search Evaluation & Investigation Specialist for TikTok Tako (AI Data Service and Operations) at Bytedance Philippines, Inc.Search Evaluation & Investigation Specialist for TikTok Tako (AI Data Service and Operations) at Bytedance Philippines, Inc.