Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Srinivas Malempati

Summary

Overall, 16+ years of IT experience as a Quality Assurance specialist in Software Testing, proficient in Client/Server and Web based applications. Expertise on API Testing using POSTMAN and Performance testing using JMETER. Expertise in different phases of Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC) including methodologies like Agile and Waterfall. Actively involved in Scrum Methodology for the project from requirements through delivery of the project. Experience in Automation Testing (Selenium WebDriver), BDD Cucumber, API Testing, Mobile Testing, Protractor Angular Testing and Manual Testing. Have good experience with automation framework: Keyword driven framework, Hybrid driven framework, Cucumber-BDD. Hands - on experience in the preparation of Test Plans, Test Cases, Test Reports, Requirement Traceability Matrix. Hands-on experience with all levels of testing viz., Integration, Regression, Smoke, Sanity, Functional Testing, System testing and UAT. Hands on experience in testing cloud applications. Having good experience in CI/CD process using Azure Devops. Used Azure Devops to maintain and manage the build scripts, test data used, and other documents related to the project. Experience in working on the Project Estimation Model to help size and scope outstanding requirements for upcoming iterations. Proven liaison and partnership skills to effectively manage & meet changing client priorities along with accomplished communication, negotiation, analytical and problem-solving skills. Effectively communicate with the business users/technical support team to provide a resolution for any issues that can be resolved at beta sites. Having good experience in Co-ordinating with offshore team and leading small and large teams. Willingness and ability to quickly adapt to new cutting-edge technologies. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Test QA Lead

UPS
Alpharetta, GA
11.2021 - Current
  • Handled agile scrum meetings and finished deliverables within the set timeline for a two-week agile sprint project
  • Played a key role in the bi-weekly sprint process by actively participating in planning, reviewing, and reflecting on project progress
  • Served as an expert in automating regression test cases with Selenium WebDriver.
  • Followed up with stakeholders to review, close and agree upon quality metrics.
  • Created comprehensive end-to-end test case scenarios for automation utilizing Java with Selenium.
  • Maintained and managed build scripts, test data, and project documents with the help of AzureDevops.
  • Ensured the validation of frontend applications on Azure cloud platform
  • Ensured accuracy of processed data in Azure Service bus.
  • Ensured requests, responses, and logs collected in the Azure Application Insights platform were accurate and valid.
  • Utilized a physical scanner in the QA Lab to validate data for generated shipping and routing labels, ensuring accuracy.
  • Conducted API Testing with POSTMAN tool
  • Contributed to the success of business acceptance and UAT testing by providing test data and conducting end-to-end scenario tests.
  • Utilized SQL Server queries to validate data accuracy in Azure Database
  • Monitored performance testing metrics including errors, instances count, memory, and CPU utilization using Jmeter.
  • Collaborated in meetings with managers and colleagues to evaluate test results and explore design modifications for enhanced performance.
  • Played a pivotal role in improving code through feature implementation, enhancement, and defect fixing.

QA Lead

eBay
Austin, TX
12.2013 - 06.2014
  • Developed test cases for business requirements based on functional point documents
  • Conducted a comprehensive analysis of business and functional requirements, actively seeking clarification from Business Analysts to guarantee accuracy in project implementation.
  • Validated IVR scripts, Genesys Call Routing (Inbound & Outbound), and Chat & Email Routing Scenarios.
  • Validated real time scenarios in Genesys CCPulse+.
  • Increased operational effectiveness by leveraging Genesys ADMIN and Genesys Intelligent Workforce to assign optimal skill sets for agents.
  • Ensured high-quality performance and reliability of IVR applications through conducting functional, integration, and regression testing.
  • Development and execution of test plans for CTI-enabled IVR applications enhanced system integration and functionality. Accurate and efficient call processing was ensured through the validation of DTMF & NL IVR call flows.
  • Executed thorough smoke testing on monthly releases in the production environment, contributing significantly to their stability and deployment readiness.
  • Ensured the reliability and accuracy of backend data in Genesys Infomart through validation processes.
  • Tested and resolved critical issues in SIEBEL CRM applications, enhancing system performance.
  • Ensured comprehensive test coverage and traceability through the review and preparation of Test Traceability Matrix.
  • Facilitated regular status updates with the QA Manager, keeping them informed about ongoing testing efforts and upcoming milestones.
  • Coordinated with developers to validate and release critical bug fixes within tight timelines, ensuring minimal disruption to production.
  • Achieved enhanced software quality by utilizing JIRA to report, manage, track defects and actively participating in team meetings for resolution discussions.

Sr.QA Engineer

MetricStream
Bengaluru, India
10.2011 - 12.2013
  • Engaged in test management and user story-driven test case design
  • Successfully managed the setup of Test Environment, creation of Test data, execution of Test cases, and preparation of Test Reports.
  • Conducted thorough manual testing for End-to-End processes
  • Conducted GUI Testing, System Testing, Regression Testing, and Acceptance Testing in order to validate software functionality and quality; prepared detailed status reports summarizing the outcomes of executed test cases.
  • Implemented the use of MS Office applications to produce and manage test-related materials such as plans, execution reports, and results documents.
  • Consistently delivered test reports to the management.
  • Crafted training guides to enhance user understanding and proficiency with the application.
  • Effectively utilized TFS as a defect tracking tool for reporting, managing, and tracking all defects.
  • Executed multiple testing methods including cross browser, mobile, link, navigation and page flow.
  • Participated in collaborative defect resolution meetings, effectively communicating with developers to solve technical issues.

Test Lead

TIAA
Austin, TX
02.2014 - 10.2011
  • Meticulously contributed to each stage of the project life cycle, from requirement study to design, development, and testing.
  • Demonstrated extensive knowledge in Agile Methodology and actively participated in Sprint planning, Sprint Retrospective, Product Backlog Refinement, and daily Scrum meetings
  • Spearheaded automation efforts to enhance efficiency and accuracy of regression tests using Selenium WebDriver
  • Executed testing on multiple devices using Selenium Grid automation
  • Implemented various Test Cases, Test Scenarios, and features using Cucumber in Gherkins format
  • Expertly utilized GitHub to effectively manage build scripts, test data, and project-related documentation.
  • Verified the functionality of web services by performing tests on Postman tool
  • Conducted Cross Browser, mobile, and parallel testing using Sauce Labs to validate application functionality across browsers and environments.
  • Provided support for business acceptance and UAT testing by implementing test data and end-to-end scenarios.
  • Kept stakeholders and management informed about the ongoing developments of the project
  • Played an active role in code review and root cause analysis meetings, leading to enhanced code quality.

QA Analyst

NTT Data
Bengaluru, India
01.2008 - 09.2011
  • Developed test cases based on the functional point documents after understanding the business requirements.
  • Conducted thorough reviews of business and functional requirements, collaborating with cross-functional teams for enhanced clarity.
  • Utilized Detect Management Tool ALM to communicate defects to development team.
  • Developed and documented Test Plans for system testing.
  • Conducted After-fix testing for Production Issues.
  • Executed regression and functionality tests to ensure the smooth functioning of a web application.
  • Conducted various types of testing including Smoke, System, and Regression.
  • Reported defects using Quality Center.
  • Performed Peer Reviews and internal Reviews.
  • Developed reports and metrics for measurement and tracking of testing effort.
  • Utilized Java, Manual Testing, Quality Center, SQL Server, SQL Assistant, SVN, Windows NT/XP, 2000, and MS-Excel to create a robust testing environment

Education

Master of Computer Applications (MCA) -

Acharya Nagarjuna University

Skills

  • Java
  • VB Script
  • SQL
  • C
  • C
  • XML
  • Web Services
  • Selenium
  • Siebel
  • Postman
  • JMeter
  • SAFe Agile
  • Scrum
  • Waterfall
  • Sauce labs
  • Azure Devops
  • Jenkins
  • GitHub
  • MS SQL Server
  • Oracle
  • Windows
  • Linux
  • Regression Testing
  • Performance Testing
  • Requirements Analysis
  • Software Development Lifecycle
  • Continuous integration
  • Test case design
  • Test Data Management
  • Team Training
  • Defect Tracking and Reporting
  • Manual Testing
  • Continuous Improvement
  • Automated Testing Frameworks
  • Automation scripting
  • Scenarios and Use Cases
  • Problem-solving abilities
  • Customer Satisfaction
  • Test environment setup
  • Cross-browser testing
  • Test automation expertise

Certification

· Certified SAFe 4 Practitioner

· ISTQB (International Software Testing Qualifications Board)

· Microsoft Certified: Azure Fundamentals

Timeline

Test QA Lead

UPS
11.2021 - Current

Test Lead

TIAA
02.2014 - 10.2011

QA Lead

eBay
12.2013 - 06.2014

Sr.QA Engineer

MetricStream
10.2011 - 12.2013

QA Analyst

NTT Data
01.2008 - 09.2011

Master of Computer Applications (MCA) -

Acharya Nagarjuna University

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Srinivas Malempati