SHRIPAD LOKAPURE
Edison,NJ
Summary
Highly organized and self-motivated professional experienced in project management, team development and process improvement. Skilled in developing and implementing strategies to increase efficiency and performance. Passionate about driving business growth and creating positive work environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Associate Director of Delivery Management
Moody's Analytics
03.2022 - Current
- To Cash, Service Cloud – Acquisition), Lead and oversee end-to-end fit gap analysis for multiple business functions, including sales, support, and customer success
- Coordinate and manage integrations with downstream systems, such as invoicing and reporting, to streamline the organization's billing and compensation processes
- Conduct and manage development sprints for each function and ensure in time delivery for SIT and UAT (Testing)
- Manage change management activities across both organizations and deliver training for application deployment (Change Management)
- Manage continuous changes and issues coming out of each delivery and have CI/CD processes in place (Daily Scrum and production issues)
- Undertake the process of transferring all pertinent historical data to maintain uninterrupted business continuity
- Product strategy Data Analysis
- Customer Experience KPI Setting
- Journey Mapping
- Anaplan Territory and Quota Management
Associate Director of Delivery Management
Moody's Analytics Inc.
03.2022 - Current
- Agency
- Responsibilities included collecting business requirements , finalizing application , vendor selection and delivery of the application
- Perform and oversee end-to-end (E2E) fit gap analysis for various business functions such as baseline sales, Account Territory assignment and Target assignment
- Oversee the daily scrum meetings and closely monitor progress to identify and address any risks or potential delays in the timeline
- Create and implement a change management plan to facilitate user onboarding
- Develop a test strategy and implement test plans within JIRA
- Gainsight - Customer Success Implementation
Associate Director of Delivery Management
Moody's Analytics
03.2022 - Current
- And Credit Rating Agency
- In charge of onboarding 35 product categories for 200+ users within the customer success team
- Accountable for triaging in the scrum process and managing dependencies on external systems
- In charge of integrating the customer success application with the Data lake and various other sources (such as JIRA, Survey systems, and Slack) to improve the user adoption process
- Oversaw continuous deployments and actively participated in the resolution of production defects.
Senior Program Manager
Kantar Xtel
02.2020 - 03.2022
- Successfully managed project having trade costs in excess of $2.5 billion and more than $6 billion in forecasted sales annually via new application that facilitated more accurate forecasting and expense management
- Delivering the project end-to-end, which encompasses the Forecasting system, Trade Analytics, and Trade Predictions utilizing an AI system
- Effectively handle the distribution of resources, devise project strategies, and ensure timely billing of customers
- Actively manage product defects and work in conjunction with the product team to prioritize the product pipeline
- Coordinate with the presales team to support new sales, estimations, and project strategy
- Shift focus to support while concurrently generating fresh opportunities with existing current customer base
- Deliver onsite technical support for production issues, Anaplan - Territory Management and Sales Forecasting)
Program Manager
Gartner Inc
01.2019 - 11.2019
- Took charge of the vendor management selection process, collaborating with company stakeholders to conduct assessments and evaluations
- Oversaw the integration of data across HRMS, CRM, and MDM systems
- Conducted and provided reports on routine quality assurance assessments, as well as conducted product, security, and architecture reviews
- Provided coaching to the team to enhance productivity and accomplish company objectives, while also fostering the development of staff for high performance and career progression
- Successfully integrated and delivered a global route management solution for over 5000 users, enabling enhanced performance tracking, accurate reporting of forecasts, and comprehensive results analysis across all organizational levels.
Technical Architect / Program Manager
Church & Dwight Company Inc
10.2015 - 11.2018
- Delivered comprehensive trade planning system for more than 85 brands to give real-time forecasting and global reporting functionality for the Americas market which exceeded $3 billion in sales and $1 billion in trade costs
- Responsible to translate functional requirements in technical design documents
- Conduct sessions with developers and team for creating user stories and evaluating development items
- Work with BI team to identify data sources and calculations needed for data analysis and forecasting evaluation
- Generated project plans and forecast budgets and resource utilization needs
- Awarded Best Consultant in 2017 and Best Lead in 2016
Ansell Healthcare LLC
01.2014 - 08.2015
- Conduct in-depth discovery sessions to gain a comprehensive understanding of the IT landscape, data exchange system, and integration mechanisms
- Develop an integration strategy and create technical documentation for information exchange across multiple systems
- Perform system upgrades and diligently evaluate the defects that arise during the upgrade process
- Work towards effectively resolving these defects and reengineering existing processes to simplify operations
- Assess the global and local impacts on each region and adapt common processes to simplify the technical code
- Ensure a successful transfer of processes to the support team by equipping them with thorough transition knowledge
- Create and review technical documentation to ensure accuracy and completeness, Project SME, Loyalty and Order Management Solution
- Waymark Management
Lead Consultant
Nature's Bounty
03.2013 - 07.2014
- Order Management Solution
- Oracle - Mobily
Project Manager / Solution Architect, Project Architect
Loyalty Hospitality Application
09.2013 - 03.2014
- Loyalty and Order Management Solution
Lead Consultant
Bangalore
01.2011 - 12.2011
Lead Consultant
Accenture
01.2010 - 01.2011
- Sales Automation and Order Management
Senior Software Architect
ITC Infotech
01.2009 - 01.2010
Lead Consultant
British American Tobacco
01.2006 - 01.2008
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Education
Master of Computer Applications - Data Science
Columbia University (EMERITUS)
2021
Master of Science - Computer Applications
Visvesvaraya University
Bangalore06.2006
Bachelor of Science - Computer Applicatons
Karnataka University
Dharwad04.2003
Skills
- Coaching
- CRM
- Data analysis
- Database
- HRMS
- Leadership
- Oracle
- Program Manager
- Project Manager
- Python
- Quality Assurance
- Salesforce
Certification
(Integration/Application Architect ) Globalization and Upgrade of CRM system
Dev Ops Management Certified
Linkedin (2019)
Salesforce Administrator
Salesforce (2017)
Anaplan Intermediate Model Builder
Anaplan (2019)
Anaplan Basic Model Builder
Anaplan (2019)
CPG Functional Consultant
Wellingkars Insititute (2008)
Siebel Integration Certified
Siebel – Oracle (2007)
Timeline
Associate Director of Delivery Management
Moody's Analytics
03.2022 - Current
Associate Director of Delivery Management
Moody's Analytics
03.2022 - Current
Associate Director of Delivery Management
Moody's Analytics Inc.
03.2022 - Current
Senior Program Manager
Kantar Xtel
02.2020 - 03.2022
Program Manager
Gartner Inc
01.2019 - 11.2019
Technical Architect / Program Manager
Church & Dwight Company Inc
10.2015 - 11.2018
Ansell Healthcare LLC
01.2014 - 08.2015
Project Manager / Solution Architect, Project Architect
Loyalty Hospitality Application
09.2013 - 03.2014
Lead Consultant
Nature's Bounty
03.2013 - 07.2014
Lead Consultant
Bangalore
01.2011 - 12.2011
Lead Consultant
Accenture
01.2010 - 01.2011
Senior Software Architect
ITC Infotech
01.2009 - 01.2010
Lead Consultant
British American Tobacco
01.2006 - 01.2008
Master of Computer Applications - Data Science
Columbia University (EMERITUS)
Master of Science - Computer Applications
Visvesvaraya University
Bachelor of Science - Computer Applicatons
Karnataka University
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