Sriram Balasubramanyam
Senior Technical Expert
MCKINNEY,TX
Summary
Experienced software development professional with a strong record of success in constructing mission-critical, highly available, and large-scale distributed software applications. Customer-centric approach and deep understanding of designing comprehensive IT solutions that align with business objectives. Advanced knowledge of cloud platforms to optimize system performance and reliability. Expertise in enhancing cross-functional collaboration and driving successful project outcomes.
Overview
20
20
years of professional experience
2005
2005
years of post-secondary education
2
2
Certifications
Work History
Solution Architect(Senior Technical Expert)
Amdocs Inc
08.2019 - Current
- Technical expert in 4G/5G with deep understanding of 3GPP standards and familiarity of 4G/5G core network functions
- Worked on designing and implementing highly available low latency 5G charging application on AT&T network cloud to support mission critical real time 5G charging application (CHF) for AT&T Wireless/IOT lines of business in a multi-region distributed environment
- Designed auditing of Billable usage records for AT&T 5G subscribers on Azure and confluent cloud
- Analyzed solution architecture, identified the improvements and worked on implementing the same to improve the system high availability and resilience
- Identified and designed automations to monitor the overall system health and to identify proactively any issues that could impact the customer experience
- Led customer facing discussions, representing Amdocs with external customer
- Supported refactoring of Monolith to Microservices for the Invoicing flows for RTB
- Designed spring boot based microservices developed for supporting Next 3.1 functionality of AT&T
- Next 3.1 provides option for a customer to upgrade their device by paying an additional installment every month and don’t have to wait till the current installment plan completed
- Supported and Managed the spring boot based microservices developed for supporting the e-consent Project
- Supported and Managed the spring boot based microservices developed for supporting the Mix-n-Match LLP project on the Telegence area
- Mentoring and guiding the team members in accomplishing their tasks and ensuring timely delivery of code changes
- Improved solution efficiency by designing and implementing scalable architectures for enterprise clients.
- Reduced system downtime through proactive monitoring, maintenance, and optimization of IT infrastructure.
Lead Software Developer
Amdocs Inc
01.2011 - 08.2019
- Technical Expert of Amdocs Enabler 8.1.2 and 9.1 Billing Product’s Event processing applications - Turbo Charging, Rating logic configurator and Enterprise product catalog - in AT&T wireless and U-Verse projects from pre-production to production phases
- Led the Rating logic configurator and Turbo charging team from technical perspective
- Instrumental in leading onsite Turbo charging team in the successful Implementation of AT&T wireless Connected car, Real time monitoring of LTE subscribers usage, Mobile share and Data roll over projects in addition to U-verse High speed internet access and DSL projects
- Extensive knowledge on Telecom usage rating for Domestic, International and International roaming usages for different kinds of services like Messaging, Push-To-Talk and GPRS data
- In depth knowledge on number portability implementation in AT&T Mobility implementation
- Designed solution for International passport and Real time monitoring of LTE subscriber’s International usages
- Customized and Supported Amdocs Turbo Charging product for processing usage data of AT&T Connected Cars and IoT
- Application development and support on Linux platform using Amdocs Turbo Charging, Rating Logic Configurator and technologies such as C++, Java
- Projects include the successful implementation of Rating applications for very popular projects - AT&T Mobile Share, AT&T Mobile Data rollover, AT&T Connected Cars, U-Verse High Speed Internet Access and many more
- Implemented logic to accumulate the tethering usage separate from the regular data bucket and also to throttle the subscribers based on the threshold defined for tethering
- Implemented logic to support FirstNet and ADTM (AT&T Dynamic Traffic Management) Business flows for prioritizing the data usage from Emergency services and also from customers who opted for dedicated bandwidth
- Implement flexible and dynamic rating logic in sync with latest trends to keep the AT&T offerings competitive in the market
- Improved site reliability by enhancing shared memory process management and Highly Available production online charging systems
- Mentoring and guiding the team members in accomplishing their tasks and ensuring timely delivery of code changes
Senior subject matter expert
Amdocs Development Center
12.2006 - 01.2011
- Customized and delivered Amdocs Revenue Management and Billing product for Tier1 Telecom Service Providers across Asia, Europe and North america
- Demonstrated proof of concept and assess business requirements in client meetings in Asia, Europe
- C++/Java Developer in Revenue management competency center for Enabler Rater and Rating logic configurator application
- This group specializes in customization and delivery of core Amdocs Enabler and Turbo charging Product for various telecommunication service providers across the globe
- Analysis of business requirements for Enabler Rating and Turbo Charging applications
- Preparing and delivering Solution Scoping presentations and High level solution documents to business clients
- Conducting High level design reviews with Customer and technical architect teams
- Developed and customized Amdocs core product Enabler or Turbo Charging applications using C, C++, and Shell Scripting and SQL and Amdocs proprietary applications
- Developed flexible and complex rating logic based on business requirements in AT&T mobility, Vodafone global accounts using proprietary Amdocs tools like Enterprise product catalog, Rating logic configurator
Analyst programmer
Symantec corporation
09.2004 - 12.2006
- Team member in Symantec account for Enterprise security manager (ESM) application
- ESM application automates the discovery of security vulnerabilities and deviations of the security policy in mission critical e-Business applications and servers across the enterprise from a single location
- Wrote functions in C++ on Unix and AS400 based systems to implement new rules related to system security based on client requirements
- Developed C/C++ code for versioning support of ESM Agents, Modules and templates
- Enhanced ESM product with support for Internationalization of the product and rules definition
- Enhancing the authentication logic between ESM agent and manager using 3-DES encryption algorithm
- Supported the deployment of the application for multiple clients like Bank of America, Bank of Japan
Education
Bachelor of Engineering - Electrical Engineering
Sri Venkateswara University college of Engineering
Skills
Programming languages : C/C/Java
Database : Oracle RDBMS/SQL/Cassandra/Couchbase
Shell Scripting
Cloud technologies: Azure/ Confluent cloud/ Microservices / ELK/ AT&T CDP/ TAPM
Requirements gathering
API design and management
Microservices architecture
Certification
Certified in Architecting Azure solutions
Timeline
Solution Architect(Senior Technical Expert)
Amdocs Inc
08.2019 - Current
Lead Software Developer
Amdocs Inc
01.2011 - 08.2019
Senior subject matter expert
Amdocs Development Center
12.2006 - 01.2011
Analyst programmer
Symantec corporation
09.2004 - 12.2006
Bachelor of Engineering - Electrical Engineering
Sri Venkateswara University college of Engineering