Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Performance Highlights
Area Of Expertise
Timeline
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Sriram Iyer

Bothell,WA

Summary

Senior Manager with over 20 years of experience in delivering successful projects for Accenture/Avanade. Proven track record in managing large-scale complex services for Fortune 500 clients, focusing on business-centric IT roadmaps and cost optimization. Expertise in leading global engineering teams and establishing organization-wide practices for Test Strategy, DevOps, and Agile methodologies.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Senior Program Manager

Accenture
09.2024 - Current

Directed delivery of multi-tower programs across 10 functional areas, integrating 15 complex enterprise applications using Azure iPaaS.

  • Mobilized a 35-member onshore/offshore team to implement over 100 API interfaces, ensuring seamless integration.
  • Led strategic discussions with stakeholders to establish ownership and enhance accountability.
  • Orchestrated security reviews and compliance discussions to meet integration security standards.
  • Established Development and QA environments to align with project timelines and quality benchmarks.
  • Developed integration architecture diagrams for Accenture-owned applications, providing clear technical blueprints.

Project Portfolio Manager

Avanade
06.2022 - 08.2024
  • Managed delivery portfolio of projects exceeding $8 million across five clients.
  • Led a team of 30 members onshore and offshore to achieve project goals.
  • Oversaw Avanade Global Managed Services portfolio for Microsoft 365 service delivery capability.
  • Delivered two Gen AI applications for Microsoft, enhancing operational efficiency.
  • Developed Power App-based intake prompt for copywriters, improving marketing tactic outlines with 80% accuracy and saving 7,100 words monthly.
  • Implemented AI-based chatbot, resulting in 49% reduction in support tickets for Microsoft Partner Center.
  • Successfully delivered projects on time and within budget, achieving 95% customer satisfaction.
  • Enabled sales team to secure $1 million contract with Alaska Airlines through effective negotiation.

Project Manager

Accenture
06.2022 - 12.2022
  • Managed successful migration of over 600 sites from SharePoint on-premises to SharePoint online.
  • Directed reverse engineering to convert 50 InfoPath forms into Power Apps and Power Automate.
  • Established and mobilized a 30-member offshore team, ensuring effective program governance across multiple locations.
  • Oversaw implementation of Dynamics Marketing and Customer Insights module with measurable success.
  • Cultivated relationships with CIO, VP, and project managers to strengthen collaboration.
  • Conducted monthly business reviews with key stakeholders, delivering updates on engagement and SLA/KPI performance.

Project Manager

Avanade
11.2021 - 04.2022
  • Managed end-to-end delivery of O365 migration for seven geo on-premise tenants to single public cloud tenant.
  • Established and directed 10-member onshore/offshore team, achieving successful O365 migration within six months.
  • Completed data migration for over 12,000 user mailboxes and 500 SharePoint sites.
  • Migrated 12,000 Teams channels and 12,000 OneDrive accounts efficiently.
  • Led assessment of migration tools, proposing effective solutions for O365 data transfer.
  • Resolved critical migration issues by collaborating with Microsoft and Quest vendors.
  • Successfully completed six migrations to public cloud under tight deadlines.

Delivery Manager

Accenture
01.2020 - 10.2021
  • Managed E2E delivery for multiple service lines supporting global Microsoft data center security operations.
  • Established 25-member onshore/offshore team for mobilization of multi-million dollar, multiyear deals.
  • Drafted and executed transition plans, financial models, and program governance across regions.
  • Cultivated executive relationships with Senior Directors and Engineering Managers for effective communication.
  • Conducted monthly and quarterly business reviews to assess engagement health and contract commitments.
  • Led engineering team managing security operations for over 200 Microsoft data centers globally.
  • Oversaw compliance of security systems and assets with established requirements.
  • Directed initiatives achieving high-quality training and compliance through quarterly audits.

Manager, Quality Engineering

Accenture
01.2015 - 12.2019
  • Managed end-to-end delivery and testing for T-Mobile's Omni platform prepaid solution.
  • Developed strategy and roadmap for enterprise rollout of SDLC tools, enabling over 15,000 users.
  • Spearheaded collaboration between DevOps and Testing teams to implement an integrated Omnichannel billing platform.
  • Executed rollout across 5,000+ stores and 6 call centers in America and APAC regions.
  • Translated business requirements into actionable user stories, enhancing communication with engineering teams.
  • Led four scrum teams to release over 200 features and bugs post-platform go-live.
  • Directed UAT testing for T-Mobile's largest digital transformation initiative with a team of 25+.
  • Created real-time UAT planning dashboards for executive leadership to monitor overall testing progress.

E2E Test Manager

Accenture
, USA
04.2009 - 10.2014

Test Lead

Accenture
Redmond, USA
01.2008 - 02.2009

Test Lead

Accenture
Redmond, USA
06.2007 - 12.2007

E2E Test Lead

Accenture
Redmond, USA
07.2006 - 06.2007

E2E Test Lead

Accenture
Hyderabad, India
07.2003 - 03.2006
  • Company Overview: Accenture, India
  • Accenture, India

Education

Master’s - computer management and information system

University of Pune
01.2000

Bachelor of Commerce -

University of Bhopal
01.1998

Skills

  • Strategy and Planning
  • E2E Quality Engineering
  • Define Metrics and KPI’s
  • Portfolio Delivery Management
  • Change Management
  • Agile/waterfall
  • Stakeholder Management

Certification

  • SAFE Agile certified
  • Azure cloud practitioner
  • Microsoft AI-900 Fundamental
  • Microsoft AZ-900 Fundamental
  • Microsoft PL-900 Power Platform
  • Computers diploma for National institute of technology

References

Available upon request.

Performance Highlights

  • Delivered multimillion dollar complex projects in the areas of E-Commerce, Retail, Telecom, Healthcare, Service, Semiconductor Management, Datacenter Security, and cloud Migration.
  • Leading cross-functional teams in aligning scope and delivering 150+ interfaces across 15 complex enterprise applications—including SAP—fostering strong collaboration across technical and business units to ensure seamless integration and successful deployment.
  • Led and managed successful O365 migration to consolidate 7 Geo on-prem Azure tenants to public Azure cloud successfully which included 10K+ user migration of exchange, Teams, SharePoint and OneDrive.
  • Led and managed successful RFP/SOW responses for large and complex multi-year deals upwards of $4M - $5M which includes localization testing and Enterprise IT outsourcing.
  • As Delivery Manager at Microsoft Azure data center security, led testing and implementation for a new security device rolled out 50+ global data centers. Lead to effort for Return-to-Work app to launch for 80 Data centers across North America.
  • As Delivery Manager Microsoft Azure data center security, delivered 50 power applications developed on top of 60+ SharePoint sites.
  • As DevOps /Test Manager successfully led the team to successfully launch T-Mobile’s Omni channel prepaid platform. This platform was rolled out to 5000 + retail stores nationwide.
  • As Program lead at T-Mobile led strategic plan to roll out SDLC tools, driving 70% user adoption in the first 6 months of the program.
  • Managed and led the E2E global delivery for Microsoft first digital download e-commerce experience for Office 2010 release. Microsoft partners processed over 2+ Billion dollars of revenue for Microsoft in the first-year post launch.
  • Managed E2E Test effort for the Microsoft Answer Desk Service program launch, generated 15 million subscribers in first year of launch.
  • Achieved 15%-20% cost savings by designing and implementing “Accenture QA framework”. Established transformation and Innovation roadmap for engagements with ~$2-3 M in annual revenue.
  • Coached and mentored 150+ new hire resources over 15 years of management experience.

Area Of Expertise

  • Strategy and Planning
  • E2E Quality Engineering
  • Define Metrics and KPI’s
  • Portfolio Delivery Management
  • Change Management
  • Agile/waterfall
  • Stakeholder Management
  • Dynamics CRM
  • Cross Functional Program Management
  • Business Process Design

Timeline

Senior Program Manager

Accenture
09.2024 - Current

Project Portfolio Manager

Avanade
06.2022 - 08.2024

Project Manager

Accenture
06.2022 - 12.2022

Project Manager

Avanade
11.2021 - 04.2022

Delivery Manager

Accenture
01.2020 - 10.2021

Manager, Quality Engineering

Accenture
01.2015 - 12.2019

E2E Test Manager

Accenture
04.2009 - 10.2014

Test Lead

Accenture
01.2008 - 02.2009

Test Lead

Accenture
06.2007 - 12.2007

E2E Test Lead

Accenture
07.2006 - 06.2007

E2E Test Lead

Accenture
07.2003 - 03.2006

Master’s - computer management and information system

University of Pune

Bachelor of Commerce -

University of Bhopal