Srishti Patel
Plymouth,MN
Summary
Aspiring Business Professional
A dynamic and passionate business professional with a solid foundation in the business world, eager to build on existing experience while making a meaningful impact. Proven ability to excel in fast-paced environments while enhancing customer satisfaction and workplace efficiency. As an expert in customer service, consistently delivering results by prioritizing team collaboration and adaptability. Driven by a personal goal to foster positive change and promote global well-being, demonstrating a commitment to excellence in every endeavor.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Lucky's 13 Pub
Plymouth Meeting , MN
2023.08 - 2024.07
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly
- Collaborated with fellow employees to ensure workplace efficiency and customer satisfaction
- Provide exceptional service through friendly interactions with customers, answering questions, and addressing concerns with appropriate resolutions
- Taking to-go orders by phone, conveying menu options over the telephone, and collaborating with kitchen staff for on-time service
- Trained new team members on proper procedures, employee etiquette, and company policies to streamline employee onboarding
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Managed seating chart and monitored restaurant activity to maintain a constant and efficient dining flow
Delivery Driver
DoorDash
Minneapolis , Minnesota
2023.03 - 2023.07
- Managed self-scheduling, budgeting, and delivery of several orders generating $800 in revenue for the company
- Communicated efficiently and professionally with customers to ensure customer satisfaction and order fulfillment
- Navigated routes effectively and efficiently to ensure orders are completed quickly and accurately
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained an upbeat, positive attitude in a busy, customer-focused environment
Front Desk Assistant and Data Entry Clerk
iKitchens
San Jose , CA
2020.01 - 2020.07
- Greeted visitors and customers upon arrival and answered questions about business inquiries to promote a positive first impression and image for the company, while maintaining a professional and welcoming front desk area
- Entered data for over 200 clients using Microsoft Excel to promote company organization
- Efficiently sorted and routed mail deliverers to streamline company communications
- Assisted management in maintaining storage and inventory, and coordinating client meetings to maximize occupancy rates.
Education
BBA - Entrepreneurship
North Hennepin Community College
Minneapolis, MN2024-05
High School Diploma -
Wayzata High School
Plymouth, MN2019-05
Skills
- Strong Customer Service
- Strong Multitasking
- Time Management
- Teamwork and Collaboration
- Highly Adaptable
- Interpersonal Skills
- Proficient in MS Office
- Records Administration
- Workflow Optimization
- File Organization
Timeline
Restaurant Hostess
Lucky's 13 Pub
2023.08 - 2024.07
Delivery Driver
DoorDash
2023.03 - 2023.07
Front Desk Assistant and Data Entry Clerk
iKitchens
2020.01 - 2020.07
BBA - Entrepreneurship
North Hennepin Community College
High School Diploma -
Wayzata High School
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