Srividhya Ganesan
Charlotte,NC
Summary
Dynamic Product Owner with over 20 years of experience in complex IT projects, leading product strategy and execution in Agile settings. Expert in turning customer insights into impactful features, managing backlogs, and guiding cross-functional teams to develop high-quality applications and mobile solutions. Has a proven history of launching MVPs, streamlining workflows, and aligning product roadmaps with business objectives. Implements strategic features that enhance retirement savings and planning for clients, ensuring competitiveness in the highly regulated market.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Product Owner
Accenture - TIAA
02.2017 - Current
- 9+ years of experience as a Product Owner in the Individual Retirement space. Define the product vision, strategy, and roadmap, aligning with both customer needs and business objectives.
- Create data mapping, data lineage documents, workflows, and process documents for engineering teams.
- Act as the primary liaison between product managers, architects, business stakeholders & technical teams.
- Define and communicate the product vision, data source changes, and align with business objectives to the various strategic and also technical migration projects.
- Collaborated with cross-functional teams to define product vision and strategy.
- Create & Manage product roadmap & product backlog documents and executive-ready documents.
- Lead the end-to-end development of the product from epics, capabilities, and features throughout the Agile lifecycle/kanban, using JIRA and JIRA Align, and refine stories to ensure that acceptance criteria meet the business values.
- Facilitated sprint planning and review sessions to ensure alignment with objectives and involved in all scrum ceremonies
- Analyzed market trends to inform product development decisions.
- Employ data analytics to track product performance, optimize features, drive increased account openings, and asset growth.
- Provided training and support for users as needed throughout the product life cycle.
Sr Analyst
Wellsfargo
10.2015 - 02.2017
- Developed Business Requirements Document (BRD), Functional Requirement Document (FRD), process flows, and data mapping documents.
- Executed User Acceptance Testing, documented results, and provided sign-off for production release.
- Utilized POSTMAN to verify AJAX and JSON communication with RESTful web services.
- Submitted test status summary reports and updated the Matrix portal for management visibility.
- Tracked bugs and project status using JIRA for effective issue resolution.
- Conducted extensive testing on POS equipment, verifying functionality of VeriFone and PIN pad with debit and credit cards.
ITDS- Lead
Cognizant – TIAA
08.2008 - 10.2015
- Prepared Resource Planning and Resource forecast sheet for better management of project activities.
- Created various data tables and parameterized the test scripts for data-driven tests.
- Validated key Retirement applications like IWC, NCC, IFA, OPE, and MVAS, and backend data system OMNI.
- Worked with Project Management, Business, and UAT team and Software Development teams to establish Quality standards and highlight the issues and risks to the senior management team.
- Performed system, regression, integration, functional, and UAT testing, updated the defect list, and performed the regression testing on the new version of the application.
Senior Test Engineer
Pennent Soft
08.2008 - 12.2008
- Responsible for developing automated scripts using Quick Test Professional 6.5/8.0.
- Worked with the performance test team to study the response times of the application under stress and load conditions.
- Validated backend testing by using SQL queries. Participated in defect triage meetings to verify and review various defects logged against the application.
- Performed functional, regression, and UAT testing. Responsible for designing, writing, and reviewing the Test Plan for the application.
Lead QA
Conybio Healthcare
07.2002 - 07.2008
- Analyzed functional specifications and provided a structured approach to all phases of testing. Develop and execute test cases and test scripts designed to ensure application quality.
- Responsible for reporting bugs to the corporate Bug Tracking System (Quality Center) & verifying known bugs against new builds.
- Worked with developers and other QA engineers to address testing issues proactively. Used SQL queries and stored procedures for customers' information validation before inserting into the production database.
- Data Transformation Service (DTS) package Validations - Like Order exploder, Gift reminders, email imports, order confirmation e-mails etc.
- Prepared pre-conditioned data for testing the application.
Education
Master's Degree - Computer Application
Bharathidasan University
Trichy, IndiaBachelor Degree - Computer Application Education
Madras University
IndiaSkills
- Product strategy and vision
- Agile methodologies
- Stakeholder engagement
- Risk management and compliance
- Release planning
- Customer relationship management (CRM)
- Java, Selenium, Cucumber, TestNG/Junit
- MS Visio, MS Office Suite, JIRA, JIRA Align, ServiceNow, Confluence, Power BI Soap, Postman, APIs, JSON APIs IDEs
- Eclipse 3x, Spring Tool Suite 2x/3x, IntelliJ IDE, db Visualizer Database servers: SQL, Oracle 10g/11g, DB2, MySQL, Postgres
- Methodologies: Safe Agile, SDLC, Waterfall, Azure DevOps, AI tools exploring
Accomplishments
- Launched a mobile app MVP in under 90 days, resulting in 10K+ downloads and increasing the rating to 4.5 stars within the 3 months of the product launch for R+ services.
- Launched strategic projects like RPS,MYGA,IRA and also Technical migrations like Atom to Quark,Bluecoat proxy Azure to Cloud migrations.
- Increased user retention by 25% through data-driven feature enhancements and onboarding improvements.
- Reduced support tickets by 40% by implementing self-service features and improving UX flows.
- Ensured zero compliance issues during project audits by ensuring continuous collaboration with compliance and legal departments on regulatory updates and product enhancements.
Certification
- ISTQB.
- Senior Product Owner Bootcamp.
- Scaled Agile Practitioner.
Timeline
Product Owner
Accenture - TIAA
02.2017 - Current
Sr Analyst
Wellsfargo
10.2015 - 02.2017
ITDS- Lead
Cognizant – TIAA
08.2008 - 10.2015
Senior Test Engineer
Pennent Soft
08.2008 - 12.2008
Lead QA
Conybio Healthcare
07.2002 - 07.2008
Bachelor Degree - Computer Application Education
Madras University
Master's Degree - Computer Application
Bharathidasan University