Summary
Work History
Education
Skills
Overview
Software
Timeline
Generic

Sophia R. Rowland

Administrative Coordinator
Detroit,MI

Summary

Experienced Administrative Professional with proven track record of enhancing office efficiency and streamlining operations. Adept in handling sensitive information with discretion. Keen attention to detail with strong organizational, communication and time-management skills.

Work History

Administrative Coordinator

ThyssenKrupp Materials NA
2015.09 - 2023.07

Provided comprehensive administrative support to sales office and plant management.

  • Approved union payroll for 50+ employees and functioned as human resources liaison on related matters. Assisted in onboarding activities for new hires.
  • Managed accounts payable and receivable, reviewed invoices, issued purchase orders and generated various documentation.
  • Maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and secured.
  • Notably, conducted cost analysis that resulted in 55% reduction in office supply costs.

Litigation Specialist

Blue Cross Blue Shield Of Michigan
2008.05 - 2011.06

Provided administrative support to lead litigation counsel and team.

  • Managed case assignments, file repositories, on and off-site file storage, and legal databases.
  • Processed simple subpoenas, drafted documents, generated reports, tracked legal expenses, and reviewed invoices.
  • Maintained electronic and paper filing systems to keep essential documents organized and secured.
  • Developed process improvements and contributed to constructing divisional SharePoint sites.

Analyst

Blue Cross Blue Shield Of Michigan
2006.07 - 2008.05
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.

Education

BBA - Health Services Administration

Davenport University
Dearborn, MI
05.2005

Skills

  • Microsoft Office
  • SAP
  • Team Collaborator

Overview

24
24

Administrative

24
24
years of professional experience

Software

SAP

Concur

Excel

Word

Outlook

Timeline

Administrative Coordinator

ThyssenKrupp Materials NA
2015.09 - 2023.07

Litigation Specialist

Blue Cross Blue Shield Of Michigan
2008.05 - 2011.06

Analyst

Blue Cross Blue Shield Of Michigan
2006.07 - 2008.05

BBA - Health Services Administration

Davenport University
Sophia R. RowlandAdministrative Coordinator