Srujan K

• Led delivery execution for multiple global payment initiatives (China Union Pay, PayPak, ITMX), coordinating across business, engineering, security, compliance, and platform teams.
• Owned OKRs for the QA and delivery stream, defining measurable success metrics and tracking progress throughout execution.
• Drove quarterly planning and roadmap decomposition for the QA workstream, translating high-level business objectives into executable milestones.
• Defined milestones, decomposed workstreams, and assigned ownership across a team of 4 engineers, ensuring balanced workload and predictable delivery.
• Owned project assessment and execution in parallel, proactively identifying risks, dependencies, and capacity constraints.
• Fully owned end-to-end QA deliverables for PayPak, including strategy definition, milestone planning, execution tracking, and certification sign-off.
• Designed and implemented process improvements to improve project status tracking, milestone visibility, and ownership clarity; improvements were adopted across the team.
• Established program governance frameworks, including execution cadences, RAID tracking, and decision forums, bringing structure, accountability, and predictability to multi-stream delivery.
• Coordinated release readiness and stakeholder demos, supporting 25+ production releases with zero post-release defects.
• Leveraged GenAI-assisted automation to reduce script authoring effort by 60%, enabling 15+ hours per week to be redirected toward delivery coordination and stakeholder management.
• Led dependency mapping and resource coordination across multi-region initiatives, enabling synchronized releases and minimizing delivery conflicts across global teams.

Key Achievements

• Contributed to CUP Mass Transit solution enabling ~40% revenue uplift
• Led QA execution for PayPak–VisaNet integration, completed in under 9 months
• Supported cloud migration validation improving throughput by 80% TPS

• Acted as an Acting Technical Program Manager for 6 months in the absence of a dedicated TPM, stepping up to own execution tracking, milestone planning, and cross-team coordination.
• Owned delivery execution for multiple concurrent web, mobile, and API initiatives, aligning product, engineering, platform, and security teams.
• Defined milestones, dependencies, and execution plans to ensure predictable delivery under aggressive timelines.
• Served as Single point of contact (SPOC) for multiple sub-clients, driving dependency resolution and escalation.
• Owned mobile app deployment workflows, publishing builds to Google Play Store and Apple App Store.
• Owned penetration percentage calls during rollouts, tracking adoption metrics and supporting rollout decisions.
• Sent daily execution and rollout status updates to stakeholders during critical launches.
• Drove backend performance optimization initiatives, reducing API latency by 30% and CPU utilization by 40%.
• Supported roadmap prioritization through technical feasibility assessments and delivery risk analysis.

• Owned delivery timelines and release readiness for 15+ medium-scale initiatives across mobile and web platforms.
• Acted as feature owner, managing requirement clarifications, defect triage, and risk-based prioritization.
• Partnered with release managers and DevOps teams to enable smooth CI/CD-driven production launches.

• Oversaw QA delivery for 200+ production deployments, achieving zero QA-related rollbacks.
• Prepared and delivered weekly QA health and execution reports to leadership for delivery oversight.

• Executed functional and regression testing for 30+ projects annually.
• Collaborated with cross-functional teams to track, prioritize, and close defects ahead of release milestones.