Jonathan Kim
Portland,OR
Summary
Highly skilled and experienced Solutions Architect and Senior Solutions Engineer with over 10 years of customer-facing experience, specializing in cybersecurity, Identity and Access Management (IAM), and API technology. Proven track record in leading sales opportunities, identifying upsell/cross-sell opportunities, and meeting/exceeding sales targets. Demonstrated ability in managing and leading teams, developing and implementing processes and strategies in the sales engineering domain, and providing technical guidance and solution architecture across various stakeholders.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Solutions Architect
Optiv
Remote
06.2023 - Current
- Pioneered Identity Management sales opportunities, achieving 80% of Q3 goals, and identifying strategic cross-sell and upsell opportunities.
- Expertly navigated client needs translation into actionable proposals, specializing in IAM and Zero Trust as a vendor-agnostic solution architect.
- Developed and architected comprehensive Identity and Zero Trust offerings, utilizing technologies like Ping, Okta, CyberArk, and Sailpoint.
- Managed and prioritized proposal processes, crafting business proposals and responding to RFI/RFP's.
Senior Solutions Engineer
Okta
Remote
08.2022 - 03.2023
- Acted as a key technical advisor, leading technical solutioning phases and collaborating with sales teams within the IAM and Customer Identity and Access Management (CIAM) space.
- Developed custom scripts using JavaScript/Python to demonstrate custom functionalities and remove technical objections.
- Achieved 2 certifications in half of the expected timeline, exceeding training expectations.
Solutions Engineer
Welcome (YC2020 Series A)
Remote
06.2021 - 08.2022
- Engineering lead in developing SSO and MFA capabilities for clients on product using WorkOS.
- Developed and maintained product's integrations with other SaaS products (Marketo, Salesforce, Hubspot, etc) and single sign-on solutions.
- Key team member in generation of $4 million ARR in first 18 months of company inception.
Sales Engineer, Team Lead
Zipwhip (Acquired By Twilio 2021)
Seattle, WA
12.2017 - 06.2021
- Contributed to rapid revenue growth leading to $850 million acquisition by Twilio
- Lead the RFP response process and improved efficiency through streamlined procedures
- Established and scaled Sales Engineering organization for Mid-Market segment while supervising team of 4.
- Gained extensive, expert-level knowledge of programming and scripting against APIs while developing proof of concepts with Zipwhip's API gateway
- Played a pivotal role in facilitating the $850 million acquisition by Twilio by contributing to rapid revenue growth and establishing robust client SSO integrations with the Zipwhip product, including Role-Based Access Control (RBAC) and Multi-Factor Authentication (MFA).
- Established and scaled the Sales Engineering organization for the Mid-Market segment, supervising a team of 4, and leading the Request for Proposal (RFP) response process. Implemented streamlined procedures and translated business process knowledge across mid-market and enterprise-level Go-To-Market (GTM) motions into effective solution designs.
- Led the team in developing and implementing API integrations, ensuring seamless communication between Zipwhip’s messaging platform and clients’ CRM systems, thereby enhancing customer engagement and satisfaction.
- Engaged with enterprise-level clients to understand their communication challenges and designed tailored messaging solutions using Zipwhip’s API, ensuring alignment with their business processes and objectives.
Account Executive
Zipwhip
Seattle, WA
09.2017 - 12.2017
- Consistently exceeded revenue target and quota expectations
- Rewarded "Top 5" seller every month
Technical Account Manager
Cook Security Group
Seattle, WA
04.2015 - 06.2017
- Managed multi-million dollar book of business that grew 15% YoY
- Provided technical demonstrations and drafted POCs for various physical asset and monitoring needs
- Managed healthy and profitable relationships with clients Enterprise and Mid-Market level decision makers
Security Administrator
BBCN Bank, Bank of Hope
Los Angeles, CA
07.2012 - 03.2015
- Collaborated with teams to develop company-wide information security, network and physical asset security assurances
- Participated in the assessment and testing team associated with ongoing regulatory auditing practices and NIST framework
- Primary system administrator for organization's Windows/Active Directory and Lifecycle and Identity Management
Skills
Programming
- Javascript
- Python
- HTML & CSS
- NodeJS
- React
DevOps / CI/CD Tools
- GIT
- Jenkins
- Docker
- Kubernetes
- Ansible
- Grafana
Cloud Technologies
- AWS
- Azure
Operating Systems
- Linux
- Windows
MISC
- API programming and scripting
- MEDDICC & MEDDPICC Methodologies
- Agile Methodology
- Identity & Access Management, CIAM
- PAM, Identity Governance
- Data Storage (on-premise, cloud, hybrid)
- Risk and Compliance, Disaster Recovery, Business Continuity Practices
- Zero Trust Security Principles
- SAML, OIDC, Oauth2, LDAP
- Networking technology (TCP/IP, HTTP/S, DNS) and architecture
Certification
Okta Certified Administrator
Okta Certified Professional
Okta Certified Customer Identity Cloud
CompTIA Security+ (expired)
Timeline
Solutions Architect
Optiv
06.2023 - Current
Senior Solutions Engineer
Okta
08.2022 - 03.2023
Solutions Engineer
Welcome (YC2020 Series A)
06.2021 - 08.2022
Sales Engineer, Team Lead
Zipwhip (Acquired By Twilio 2021)
12.2017 - 06.2021
Account Executive
Zipwhip
09.2017 - 12.2017
Technical Account Manager
Cook Security Group
04.2015 - 06.2017
Security Administrator
BBCN Bank, Bank of Hope
07.2012 - 03.2015