Summary
Overview
Work History
Education
Skills
Interests
Languages
Awards
Timeline
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Shriya De

Summary

Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

1
1
year of professional experience

Work History

Math Instructor

Mathnasium
06.2023 - 08.2024
  • Efficiently checked multiple students in and out simultaneously on their respective accounts
  • Enthusiastically greeted and engaged with students to get them settled in and excited to start their session
  • Balanced questions, comments, and concerns from 3-4 students at once and appropriately addressed all requests adeptly while providing each student one-to-one attention
  • Operated administrative technology to document and communicate student progress on course goals and update student and parent information.
  • Utilized mathematical applications and problem-solving techniques to teach advanced topics in mathematics.
  • Maintained a clean and organized work space and tablet in order to provide students with all necessary resources
  • Trained new instructors and gave them detailed feedback, instructions, and advice to operate optimally

Education

Bachelor of Science - Mathematics

University of California, Irvine
Irvine
06-2027

High School Diploma -

University High School
Irvine, CA
06-2022

Skills

  • Excellent customer service and care
  • Customer service documentation
  • Strong interpersonal skills and communication abilities
  • Easily adaptable and fast learner
  • Ability to multi-task
  • Friendly, positive team member
  • Organizational skills
  • Attention to detail

Interests

  • Dancing, member of dance team Snowmies based in Santa Fe Springs, CA
  • Pilates and barre
  • Mindfulness practices
  • Passionate about balancing physical health with mental and emotional wellness

Languages

English
Native or Bilingual
Tamil
Native or Bilingual
Korean
Professional Working
Chinese (Mandarin)
Limited Working

Awards

Breakthrough Dance Competition 2025 - First Place Team

As part of Snowglobe Perspective Dance Studio's team Snowmies, the team performed in Stockton, CA and placed first.


CERTIFICATE OF WINNING PROJECT in 2021 UCLA Computer Science Summer Institute (CSSI) Intermediate Track

As a part of UCLA's CSSI Data Science course 15 groups of 4-5 had to present coded algorithms of their own creation and development and were scored based on quality of code, the algorithm itself, and presentation. I worked with my team to conceptualize and develop the algorithm and code for the winning proJect.

Timeline

Math Instructor

Mathnasium
06.2023 - 08.2024

Bachelor of Science - Mathematics

University of California, Irvine

High School Diploma -

University High School

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Shriya De