Stacey Acosta
New Braunfels,TX
Summary
Dynamic leader with proven expertise in team leadership and complex problem-solving. At Anago Cleaning Systems, enhanced customer satisfaction and resolved staff conflicts, ensuring high-quality service delivery. Skilled in verbal and written communication, adept at managing budgets and operations at Popeyes Chicken And Biscuits, meeting financial targets while maintaining safety standards.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Manager/Franchise Owner
Anago Cleaning Systems
01.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Paralegal
Law Office of Gloria Yates Early
05.2014 - 01.2015
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
Manager of Operations
Popeyes Chicken And Buscuits
05.2011 - 01.2012
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
Education
GED -
Roy Miller High School
Corpus Christi, TXSkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Certification
- CM - Certified Manager Certification
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Manager/Franchise Owner
Anago Cleaning Systems
01.2021 - Current
Paralegal
Law Office of Gloria Yates Early
05.2014 - 01.2015
Manager of Operations
Popeyes Chicken And Buscuits
05.2011 - 01.2012
GED -
Roy Miller High School
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