Stacey Andrews
Bethlehem,GA
Summary
Motivated professional with excellent leadership, project management and problem-solving abilities developed several years of progressive administrative experience. Well-versed in all clerical needs of fast-paced offices and successful at adapting quickly to changing business demands. Diligent resource coordinator successful in accomplishing daily needs and exceeding performance targets.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Logistics Coordinator
Blue Sky Logistics
Monroe, GA
07.2024 - Current
- Managed end-to-end logistics operations for a high-volume distribution center, coordinating the movement of 25+ shipments per day
- Developed and implemented efficient transportation plans to optimize delivery routes, resulting in reduction in fuel costs
- Collaborated with cross-functional teams including warehouse staff, suppliers, and carriers to resolve any logistical issues or delays
- Negotiated contracts with transportation providers to secure competitive rates while maintaining service level agreements
- Maintained accurate records of all inbound and outbound shipments, tracking progress from origin to destination using industry-specific software systems
- Closely monitored carrier performance metrics such as transit time adherence, claims ratio, and driver compliance to identify areas for improvement
- Served as the main point of contact for customers regarding shipping inquiries or concerns; promptly resolved issues to maintain high levels of customer satisfaction
- Managed relationships with third-party logistics providers (3PLs), ensuring adherence to service level agreements and cost efficiency targets
Office Manager
Hardrock HDDP
Winder, GA
11.2022 - 07.2024
- Coordinate office activities and operations to secure efficiency and compliance to company policies, Manage agendas/travel arrangements/appointments
- Manage phone calls and correspondence, Support budgeting, Accounts payable, Accounts receivable, invoicing and bookkeeping procedures, Purchasing, Create and update records and databases with personnel, financial and other data, Tracking & ordering of office supplies
- Submit timely reports and prepare presentations/proposals as assigned, Plan any Expo/convention presence and all details included
- Coordinated arranging travel for over 50 domestic business trips annually, including but not limited to booking flights and accommodations, resulting in a 20% reduction in travel costs and improved trip efficiency
- Directed efficient office operations by organizing maintenance companies for daily facility upkeep, achieving a 15% cost reduction over a 12-month period using project management software
- Streamlined office operations by implementing a digital filing system, reducing retrieval times by 50% and increasing overall office productivity using Microsoft Office Suite and project management tools
Front Office Administration
R & B Metal Structures
Jackson, GA
06.2020 - 11.2022
- Displayed strong communication and interpersonal skills while visiting clients, job sites and consultant offices to support project and business development needs
- Supervised facilities and maintained office health, safety and compliance documentation, postings and procedures
- Created, documented and updated company policies to guide front office personnel in service excellence and industry best practices
- Implemented process improvements to automate office operations
- Minimized expense control through optimal use of office and front-end supplies
- Worked on risk-based thematic or front-to-back audits from planning to reporting
- Performed financial administration for over 25 company accounts
Data Entry
Mauser Packaging Solutions
Griffin, GA
03.2020 - 04.2020
- Inventory control & ordering stock
- Communication with customers regarding their orders
- Laid off due to Covid two weeks into assignment
Administrative Assistant
Nvision global
Stockbridge, GA
09.2019 - 02.2020
- Accounts Payable/Accounts Receivable, Multi line phone system, Payment notification, Microsoft Outlook/Excel, Reception duties
- Developed an efficient email management system that reduced response time by 35% and increased client satisfaction by 20%, utilizing Microsoft Outlook and automated sorting tools over a period of six months
- Developed and streamlined procedures for answering telephone calls, reducing response time by 20% and enhancing customer satisfaction through the implementation of advanced call-routing systems
Senior Stylist
MAC SALON AND SPA
01.2017 - 05.2019
- Provide a thorough consultation regarding their desires
- Ask appropriate questions to narrow down any trouble shooting needing to be done
- Execute appropriate finished results from consultation with color and cut
- Maintain the highest level of customer service to complete an excellent experience
- Developed training programs and provided general support to a team of 12 junior stylists, resulting in a 20% increase in client satisfaction ratings over a 6-month period
Substitute Teacher
PAULDING COUNTY SCHOOL
01.2016 - 01.2018
- Implementing existing lesson plans, overseeing classroom activities, assigning homework, following the full-time teacher's instructions, and grading tests
Salon Coordinator/senior Stylist
PANOSH SALON
01.2012 - 01.2014
- Configure all bookkeeping, banking and budgeting
- Establish scheduling formats, marketing and advertising
- Inventory control, ordering and receiving
- Hiring, training and/or firing of all employees
- Traditional stylist duties while on the floor
- Led efficient scheduling of meetings and appointments using SalonBiz software, maximizing stylist productivity by 25% over a 6-month period and ensuring optimal client satisfaction through precise time management
Salon Coordinator/senior Stylist
AVANTI COLOR SALON
01.2004 - 01.2012
- Configure all bookkeeping, banking and budgeting
- Establish scheduling formats, marketing and advertising
- Inventory control, ordering and receiving
- Hiring, training and/or firing of all employees
- Traditional stylist duties while on the floor
- Processed and tracked client bills through a specialized salon management software, ensuring a 98% on-time payment rate and reducing outstanding balances by 15% over a 12-month period
- Developed and maintained accurate filing systems for client records, ensuring quick access and retrieval of data, resulting in a 20% reduction in administrative time
Education
Master Barber - Cosmetology
Roffler-Moler Hairstyling College
Marietta, GAHigh school diploma -
North Cobb High School
Kennesaw, GASkills
- Logistics Strategy Development
- Financial Transaction Oversight
- Workplace Coordination
- Netsuite ERP Experience
- Budget Development Skills
- Event Strategy Development
- Client Relations Expertise
- Financial Record Assistance
- Experienced in Microsoft Office Applications
- Document Handling Expertise
- Data Entry Management
- Supply Chain Coordination
- Scheduling and calendar management
- Contract administration
Certification
- Driver's License
- Barbering License
References
References available upon request.
Timeline
Logistics Coordinator
Blue Sky Logistics
07.2024 - Current
Office Manager
Hardrock HDDP
11.2022 - 07.2024
Front Office Administration
R & B Metal Structures
06.2020 - 11.2022
Data Entry
Mauser Packaging Solutions
03.2020 - 04.2020
Administrative Assistant
Nvision global
09.2019 - 02.2020
Senior Stylist
MAC SALON AND SPA
01.2017 - 05.2019
Substitute Teacher
PAULDING COUNTY SCHOOL
01.2016 - 01.2018
Salon Coordinator/senior Stylist
PANOSH SALON
01.2012 - 01.2014
Salon Coordinator/senior Stylist
AVANTI COLOR SALON
01.2004 - 01.2012
Master Barber - Cosmetology
Roffler-Moler Hairstyling College
High school diploma -
North Cobb High School
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