STACEY BAGBY
Church View,VA
Summary
A safety-conscious, strategic, and goal-oriented professional, bringing 16+ years of project and operational management experience. Demonstrates technical acumen to manage large volumes of HVAC work orders for industrial and commercial properties. Possesses leadership expertise and entrepreneurial mindset to lead diverse teams to drive favorable outcomes. Outstanding ability to analyze and improve operations, effectual resource utilization, and propose tactics to achieve gross profit margins. Demonstrates talent for troubleshooting, identifying, and solving technical problems to improve equipment performance. A level-headed and performance-oriented professional possessing technical acumen, organizational, and leadership skills seeking a challenging position to implement energy-efficient solutions to save clients' utility costs.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Field Supervisor
Alliance Mechanical Services LLC
Locust Hill, VA
05.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Worked effectively in team environments to make the workplace more productive.
Building Engineer
Paragon Services
Phoenix, AZ
02.2021 - Current
- Performs quality checks to ensure systems are working efficiently and safely
- Carries out maintenance and component installation on HVAC systems
- Research, design, evaluate, install, operate, and maintain mechanical products, equipment, systems, and processes to meet requirements, applying knowledge of HVAC principles
- Conduct research that tests or analyzes the feasibility, design, operation, or performance of HVAC equipment, components, or systems
- Investigate HVAC equipment failures and difficulties to diagnose faulty operation and make recommendations to the maintenance crew
Owner/Operator
BiggBaggs Handy Services
Phoenix, AZ
05.2003 - Current
- Observes and examine appliances during operation to detect specific malfunctions and performs minor electrical and plumbing repair operating hand and power tools
- Analyzes schematic drawings, product manuals, and troubleshooting guides to repair problems
- Diagnoses problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities
- Responsible for replacing and fixing A/C systems
Journeyman Sheetmetal/Installation
Karber Corperation
Phoenix, AZ
12.2019 - 06.2020
- Fabricated, assembled, installed, and repaired sheet metal products and equipment, such as ducts, control boxes, drainpipes, and furnace casings
- Cut, bend, straighten, or shape sheet metal using a hammer or fabricating machines
- Ensured optimal quality finished material by inspecting, assembling, and smoothing seams and joints of burred surfaces
- Managed fabrication and installation of sheet metal duct
- Inspected existing structures to ensure safety standards were met.
- Read blueprints to determine placement of structural elements.
- Performed layout work for the installation of steel structures per design specifications.
- Measured distances between structural components using tape measure or laser leveler.
Start-up Technician
Benson Systems
Tempe, AZ
07.2019 - 11.2019
- Traveled to client locations, including schools and hotels, to troubleshoot, install, or repair equipment associated with HVAC systems
- Maintained complete documentation of the services delivered
- Checked and documented the integrity of all components and their installation before connecting power and energizing each unit
Service Technician
Ge Home Services LLC
Tempe, AZ
10.2018 - 06.2019
- Verified and ensured work performed by external and internal contractors adhered to quality and safety standards and reported discrepancies discovered on the job site
- Monitored building environmental conditions, including adjusting thermostats, terminal units, and mixing boxes
- Inspected HVAC system to diagnose the cause of failures through efficient utilization of computers for the purpose of repair or replacement of defective components
- Worked overtime, holidays, and weekends to accommodate company needs and filled out detailed work orders for each job completed
Start-up Technician
Pueblo Mechanical& Controls Inc.
Phoenix, AZ
05.2017 - 10.2018
- Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency.
- Diagnosed and identified faulty components in malfunctioning HVAC systems using specialized testing tools.
- Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
- Inspected electrical wiring of existing HVAC systems to identify potential problems and safety hazards.
- Resolved customer complaints regarding installation or service issues in a timely manner.
- Calibrated thermostats, tested capacitors and checked refrigerant levels for proper functioning of the system.
- Documented all repair work performed on HVAC units according to company standards.
- Maintained records of all repairs and maintenance activities for future reference purposes.
- Adjusted controls to obtain desired temperature settings within the home or office environment.
- Followed safety procedures when working on high voltage wiring or gas lines.
- Troubleshot complex control circuits involving relays, transformers and switches.
- Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation.
Service Technician
Desert Valley Air
05.2014 - 12.2016
- Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency.
- Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps and duct systems.
- Diagnosed and identified faulty components in malfunctioning HVAC systems using specialized testing tools.
- Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
- Inspected electrical wiring of existing HVAC systems to identify potential problems and safety hazards.
- Resolved customer complaints regarding installation or service issues in a timely manner.
- Calibrated thermostats, tested capacitors and checked refrigerant levels for proper functioning of the system.
- Documented all repair work performed on HVAC units according to company standards.
- Maintained records of all repairs and maintenance activities for future reference purposes.
- Provided customers with information about new technologies available for their heating and cooling system upgrades.
- Adjusted controls to obtain desired temperature settings within the home or office environment.
- Cleaned evaporator coils, condensate drains and blower wheels to maintain optimal efficiency of the unit.
Maintenance Engineer
Nobeus Property Management
Phoenix, AZ
03.2010 - 04.2014
- Performed preventive and corrective maintenance on a variety of equipment, such as pumps, motors, conveyors, and valves.
- Maintained records of scheduled maintenance activities.
- Ensured compliance with safety regulations during all maintenance operations.
- Monitored and adjusted systems to ensure optimal performance levels.
- Diagnosed mechanical problems and identified appropriate solutions.
- Repaired malfunctioning components using hand tools, power tools, and other specialized equipment.
- Conducted regular inspections of facility machinery for signs of wear or damage.
- Replaced worn parts or components in accordance with manufacturer specifications.
- Provided technical support to other team members when needed.
Maintenance Technician
Pima Medical Institute
Mesa, AZ
03.2009 - 03.2010
- Diagnosed mechanical problems using visual inspections and test instruments.
- Replaced defective parts such as bearings, seals, gears, valves.
- Conducted regular safety checks to ensure compliance with OSHA standards.
- Maintained accurate records of all maintenance activities performed.
- Installed new pumps, compressors, boilers and other mechanical systems.
- Responded promptly to emergency breakdowns at any time during shift hours.
- Ensured proper functioning of facility's HVAC system by performing regular maintenance checks.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
- Followed established safety procedures when operating heavy machinery.
- Maintained clear and safe workspace areas to meet OSHA standards.
Service Technician
Dial One Mears Air Conditioning & Heating Inc.
Phoenix, AZ
05.2008 - 02.2009
- Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps and duct systems.
- Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency.
- Diagnosed and identified faulty components in malfunctioning HVAC systems using specialized testing tools.
- Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
- Inspected electrical wiring of existing HVAC systems to identify potential problems and safety hazards.
- Resolved customer complaints regarding installation or service issues in a timely manner.
Maintenance Technician
The Weitz Company LLC
Phoenix, AZ
10.2005 - 01.2008
- Measured, cut and shaped wood materials to specifications using hand tools, such as saws and chisels.
- Installed cabinets, fixtures and trim according to plans and blueprints.
- Fabricated staircases, doors, window frames and other wooden components for buildings.
- Assembled furniture using glue, dowels, screws and nails.
- Repaired or replaced damaged structures or components.
- Measured and cut drywall sheets to fit into wall frames.
- Installed drywall panels on walls and ceilings using screws, nails, or adhesives.
- Repaired damaged drywall sections due to water leakage or other causes.
- Checked for accuracy in measurements before installing the drywall material.
- Inspected completed work for defects such as cracks, unevenness, dents.
Education
Associates - HVAC/R
Career Training Institute
Huntsville, AL05-2008
Skills
- Blueprints and schematics
- HVAC installation knowledge
- Project estimation and bidding
- Hand tool knowledge
- Electrical installation and repair
- Power tool proficiency
- Testing and evaluation
- HVAC component repair
- Electrical component repair
- Preventive maintenance
- Mechanical aptitude
- Service reports
- HVAC systems
- Maintenance and repair
- Drywalling
- Diagnostics skill
- Safety and compliance
- Troubleshooting ability
- Carpentry
- Plumbing
- Technical Support
- Technical knowledge
- Work Order Review
- Safety and hazard management
- Operations Planning
- Site preparation
Certification
- Air Conditioning Service
- Heat Pump Installation Certified
References
Available upon request
Locations
- BiggBaggs Handy Services, Phoenix, AZ
- Karber Cofperation, Phoenix, AZ
- Paragon Services, Phoenix, AZ
- Ge Home Services LLC, Tempe, AZ
- Pueblo Mechanical & Controls Inc., Phoenix, AZ
- Desert Valley Air, Phoenix, AZ
- Nobeus Property Management, Phoenix, AZ
- Pima Medical Institute, Mesa, AZ
- Dial One Mears Air Conditioning & Heating Inc., Phoenix, AZ
- The Weitz Company LLC, Phoenix, AZ
- Benson Systems, Tempe, AZ
Timeline
Field Supervisor
Alliance Mechanical Services LLC
05.2024 - Current
Building Engineer
Paragon Services
02.2021 - Current
Journeyman Sheetmetal/Installation
Karber Corperation
12.2019 - 06.2020
Start-up Technician
Benson Systems
07.2019 - 11.2019
Service Technician
Ge Home Services LLC
10.2018 - 06.2019
Start-up Technician
Pueblo Mechanical& Controls Inc.
05.2017 - 10.2018
Service Technician
Desert Valley Air
05.2014 - 12.2016
Maintenance Engineer
Nobeus Property Management
03.2010 - 04.2014
Maintenance Technician
Pima Medical Institute
03.2009 - 03.2010
Service Technician
Dial One Mears Air Conditioning & Heating Inc.
05.2008 - 02.2009
Maintenance Technician
The Weitz Company LLC
10.2005 - 01.2008
Owner/Operator
BiggBaggs Handy Services
05.2003 - Current
- Air Conditioning Service
- Heat Pump Installation Certified
Associates - HVAC/R
Career Training Institute
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