Stacey Bell
Attleboro,MA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
20
20
years of professional experience
Work History
Manager
Morin's Hometown Bar & Grille
Attleboro, MA
08.2015 - Current
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Monitored staff performance and addressed issues.
- Recruited and hired qualified candidates to fill open positions.
- Oversaw daily operations, maintaining efficiency and quality standards.
Office Manager /Executive Administrative Assistant
Vermont Mutual Insurance Company
Natick, MA
09.2004 - 09.2022
- Maintained filing system for records, correspondence and other documents.
- Provided administrative support to management team including preparing reports and presentations.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed office inventory and placed new supply orders.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Reviewed files and records to obtain information and respond to requests.
- Delegated work to staff, setting priorities and goals.
Bartender
Wetherlaines
Attleboro, MA
09.2010 - 06.2014
Education
Some College (No Degree) - Physical Therapy (Pre-Physical Therapy)
Northeastern University
Boston, MASome College (No Degree) - Business Administration and Management
Framingham State College
Framingham, MASome College (No Degree) - Elementary Education
Mass Bay Community College
Wellesley, MASkills
- Business Development
- Staff Development
- Workforce Management
- Performance Management
- Schedule Preparation
- Staff Training and Development
- Customer Relationship Management (CRM)
- Staff Management
Affiliations
- Head Field Hockey Coach - Medfield High School 93-95
- Assistant Field Hockey Coach - Attleboro High School 2015-2019
- Group Exercise Instructor / Personal Trainer
- CPR Certified
Timeline
Manager
Morin's Hometown Bar & Grille
08.2015 - Current
Bartender
Wetherlaines
09.2010 - 06.2014
Office Manager /Executive Administrative Assistant
Vermont Mutual Insurance Company
09.2004 - 09.2022
Some College (No Degree) - Physical Therapy (Pre-Physical Therapy)
Northeastern University
Some College (No Degree) - Business Administration and Management
Framingham State College
Some College (No Degree) - Elementary Education
Mass Bay Community College
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