Work Preference
Summary
Overview
Work History
Education
Skills
Technical Proficiencies
Timeline
Generic
Stacey Bentley
Open To Work

Stacey Bentley

San Jose

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Administrative Assistant/Training CoordinatorInternal Communications Event CoordinatorAdministrative Assistant/Training Coordinator/LMS Administrator

Work Type

Full TimeContract WorkPart Time

Location Preference

RemoteHybridOn-Site
Location: San Jose, USOakland, CASanta Clara, CAMountain View, CASunnyvale, CA
Open to relocation: Yes

Salary Range

45000/yr - 200000/yr

Summary

Dynamic professional with extensive experience, excelling in training administration and event coordination. Proven track record in budget tracking and effective communication, consistently achieving high satisfaction scores. Skilled in LMS management and virtual production, fostering team collaboration and enhancing leadership development initiatives.

Overview

21
21
years of professional experience

Work History

Administrative Assistant/Training Coordinator

Blue Shield of California
Oakland, CA
04.2018 - 04.2026
  • Supported leadership training operations: Including enrollments, completions, wait lists, eligibility, virtual and onsite trainings.
  • Training classes for directors and above consisted of one all day in-person opening training, approximately 4 weeks of peer learning (which consisted of approximately 2 hours every week of the peer group that met at the in-person training agreeing on a problem statement and presenting a one slide PowerPoint presentation). Final closing training is a 2-hour virtual call with all the peer groups presenting their presentation to the training cohort. The trainings were based on our leadership model which consisted of 4 quadrants Results leadership, Thought leadership, People leadership, and Personal leadership.
  • An average enrollment of participants was approximately 50 participants for onsite and virtual trainings.
  • Enrollment was sent out to approximately 200 directors and above and enrollment was full within 24 hours.
  • Executed virtual calls via Webex and MS Teams, overseeing music, presentation slides, transitions, breakout rooms, and chat communications.
  • Trainings classes offered for supervisors, managers and senior managers averaged enrollment of participants was approximately 80 leaders.
  • Training classes for supervisors, managers, and senior managers consisted of a 2-day in-person training which covered leadership fundamentals. How to give feedback, communications, annual review ratings, and situational leadership on online vendor provided training that we purchased and assigned to the enrolled participants approximately 4 weeks before the in-person training start date for the participants to complete.
  • Leadership on-boarding training was offered to newly hired or promoted leaders from superviser to Vice-President.
  • Training consisted of a 3-hour virtual training and covered our leadership model and some leadership fundamentals not covered in the previous training mentioned.
  • Produced virtual training via Webex.
  • Individual Contributor training was offered and was based upon job level 3 groups of training sessions were offered.
  • Enrollment ranged from 90 to 300 participants if 300 participants were enrolled multiple sessions were scheduled with the average maximum enrollment of 150 per session.
  • All training was done virtual and consisted of 5 training sessions: 1-hour on-boarding, 1 hour each 3 discussion trainings and a 3-hour virtual summit closing.
  • Online courses were assigned to each participant and consisted of videos, articles and Ted Talks and each discussion trainings were based upon the assigned courses.
  • Facilitated virtual calls using Webex for training sessions.
  • All trainings were surveyed and based on Kirkpatrick model, level 1 survey score for the question ‘this training was a worthwhile investment of my time’ averaged 97%-99%.
  • Tracked training budget for directors and above, monitoring expenditures for venue, catering, hotel, airfare, supplies, and printing to ensure fiscal responsibility.
  • Beginning of each year was given a training budget for directors and above training and tracked against budget. Each year consistently remained under budget, which allowed us to spend on other training needs.
  • Initiated SOWs on a yearly basis by managing draft SOW, working with vendor, and working with Procurement to start contract and PO process.
  • Yearly SOWs were linked to yearly budget spend. Needed to meet yearly to see if the SOW needed to be amended or not needed for the first following year.
  • Administered LMS (Absorb, SumTotal) by creating courses, enrolling participants, tracking drops, and managing completions. Supported and created reporting.
  • All leadership training was tracked using the LMS. Which showed completions for all leadership. Courses were entered within 3 days of finished completion of course.

Internal Communications Event Coordinator

Blue Shield of California
San Francisco, CA
03.2017 - 04.2018
  • Coordinated enterprise events including managers meetings and roadshows to enhance internal communication and engagement.
  • CEO was always the main speaker at the meetings.
  • Coordinated scheduling of meetings with the executive assistant for CEO which dictated the scheduled meetings for the year.
  • Facilitated 6 All Manager meetings and 1 Vice-President meeting annually, ensuring effective collaboration across leadership levels.
  • All Manager meetings were multi-site video conferencing with San Francisco being the main site.
  • Worked with production team to schedule test call day before the meeting. Coordinated with other admins at other locations to volunteer to help with the other sites.
  • Arranged catering and reserved conference rooms for all sites, collaborating with facilities to ensure smooth event execution.
  • Managed leadership meeting invites to all managers and ensured newly hired managers received invites.

Learning Technologist

Pedageo Media
Sacramento, CA
12.2015 - 06.2016
  • Administered LMS, generated reports, and facilitated student enrollment to enhance learning access.
  • Supported LMS administration, LMS reporting, and student enrollment.
  • Delivered customer service and addressed student issues to improve user experience.
  • Contributed to courseware design and maintenance to ensure content quality and relevance.

Administrative Assistant/Training Coordinator/LMS Administrator

Blue Shield of California
San Francisco, CA
08.2008 - 09.2015
  • Supported HR Technology and Architecture Director and HR Shield Advance Director.
  • Managed calendar and expense reporting.
  • Supported training of implementation of Blue Shield Legacy system to new Facets system.
  • By managing all logistics for in-person training. Room reservations, catering, materials, and scheduling of instructors and coordinated training schedules across teams.
  • Produced monthly metrics including enrollment and completion data for over 800 employees.
  • Contributed and help support the implem3ntation of Blue Shield of California first LMS. Involved with requirements, implementation, and end users testing.
  • Facilitated monthly LMS admimistrator meetings and reviewed system updates and requests.
  • Provided Tier 2 spport LMS support and resolved user issues.
  • Documented SCORM compliant training and supported import of contingent worker imports to the LMS.
  • Created training catalogs, courses and classes in the LMS.

Human Resource Business Analyst

Blue Shield of California
San Francisco, CA
08.2007 - 08.2008

Implementation Engineer

Verizon
San Francisco, CA
07.2006 - 08.2007

HR/HRIS Coordinator

Safeway IT Division
Pleasanton, CA
02.2005 - 07.2006

Education

Associate of Applied Science -

Heald Business College
Walnut Creek

Undergraduate courses

Post University
online

Skills

  • Training management
  • Virtual training coordination
  • Learning management
  • Excel
  • PowerPoint
  • Word
  • SharePoint
  • Visio
  • MS Teams
  • Webex
  • Zoom
  • Task prioritization
  • Calendar management
  • Appointment scheduling
  • Meeting arrangements
  • Documentation and reporting
  • Expense reporting
  • Spreadsheets
  • Advanced Office Skills
  • Effective communication
  • Team collaboration
  • Microsoft
  • Learning management

Technical Proficiencies

Absorb, SumTotal, Webex, MS Teams, Zoom, Excel, PowerPoint, SharePoint, MS Teams, Word, Visio

Timeline

Administrative Assistant/Training Coordinator

Blue Shield of California
04.2018 - 04.2026

Internal Communications Event Coordinator

Blue Shield of California
03.2017 - 04.2018

Learning Technologist

Pedageo Media
12.2015 - 06.2016

Administrative Assistant/Training Coordinator/LMS Administrator

Blue Shield of California
08.2008 - 09.2015

Human Resource Business Analyst

Blue Shield of California
08.2007 - 08.2008

Implementation Engineer

Verizon
07.2006 - 08.2007

HR/HRIS Coordinator

Safeway IT Division
02.2005 - 07.2006

Associate of Applied Science -

Heald Business College

Undergraduate courses

Post University

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Stacey Bentley