Managed a $9.2M book of business and agency plant in seven states including my underwriting team successfully during an office closure while transitioning to Rain and Hail in Iowa
Setup and lead agency orientation meetings, installed and implemented CIGNA rating systems in agencies
Closed and Opened agencies based on company standards
Participated in budget development for underwriting team
Traveled with Marketing and Claims team for product presentation
Work Distribution Co-coordinator
Underwriting Services Unit Supervisor
Claims Flow Supervisor.
Education
Skills
Business Development
Schedule Management
Excellent negotiation skills
Partnership Development
Customer Relations
Operations
Staff Management
Revenue Generation
Database Management
Systems and software expertise
Client Relationship Management
Teamwork and Collaboration
Networking skills
Documentation And Reporting
Customer Needs Assessment
Employee Mentoring
Career Skills
Senior Account Manager
Competitive Knowledge
Office Manager
Negotiation Skills
Senior Farm / Ag Underwriter
Automation systems usage and agent installs
Training / Leadership Skills
Agency Operations
Professional Development
Claims
Technical Knowledge / Data Analysis Skills
Career Overview
10/01/2001, Present, SYPOLT INSURANCE SERVICES, Company Liaison / Office Manager, Participated in the growth and development of a new agency - Sypolt Insurance. Included development and implementation of all forms, procedures and policies, Trained employees on the Applied System, Hired and terminated employees as required, Managed a $2.1 book of business including but not limited to farm package, commercial auto, umbrella/excess, DIC, D&O, Workers Compensation, Equine Specialist
03/01/1978, 10/01/2001, CIGNA PROPERTY & CASUALTY / RAIN AND HAIL / AETNA CRAVENS DARGAN, Sr. Ag Underwriter, Managed a $9.2M book of business and agency plant in seven states including my underwriting team successfully during an office closure while transitioning to Rain and Hail in Iowa, Setup and lead agency orientation meetings, installed and implemented CIGNA rating systems in agencies, Closed and Opened agencies based on company standards, Participated in budget development for underwriting team, Traveled with Marketing and Claims team for product presentation, Work Distribution Co-coordinator, Underwriting Services Unit Supervisor, Claims Flow Supervisor
Associate Insurance Advisor at Harpe Insurance and Financial Services – Cooperators Insurance Group of CanadaAssociate Insurance Advisor at Harpe Insurance and Financial Services – Cooperators Insurance Group of Canada