Stacey Boss-Keith

Worked in conjunction with Hamilton County Court systems to provide assistance to those who were deemed incompetent to manage their healthcare decisions and daily living decisions. Based on their specific needs a plan would be put into place for living situation to keep them safe and thriving in a community best suited for them. I often collaborated with local attorney's to handle estate / financial needs.

• Distributed monthly community newsletters to convey important news and events to local families and leaders.
• Networked with local organizations, leaders, and consumers, resulting in establishment of new and lasting partnerships and relationships.
• Provided assistance by researching local issues, participating in local events and creating action plans to tackle obstacles.
• Surveyed local program participants to ascertain problematic areas requiring improvement.

• Generated new business with marketing initiatives and strategic plans.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Reached out to potential customers via telephone, email, and in-person inquiries.
• Established relationships with key decision-makers within customer's organization to promote growth and retention.

• Built relationships with customers and community to establish long-term business growth.
• Kept meticulous client notes and updated account information in company databases.
• Monitored market trends and competitor activities to identify areas of potential opportunity.
• Represented company and promoted products at conferences and industry events.
• Generated new business with marketing initiatives and strategic plans. Which included a local book fair program for area schools
• Worked with authors to promote new released books in the bookstore, schools and the community

• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
• Provided sales and customer service assistance to walk-in traffic
• Responded to telephone and in-person requests for information.
• Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.

• Built diverse sales pipeline to exceed quota targets.
• Conducted market research to discover new leads, opportunities and messaging.
• Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.
• Created and executed outbound demand generation campaigns, calls and emails to deliver qualified leads for sales team.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.