STACEY FROHNAPFEL-HASSON
Columbus
Summary
Dynamic leader with a demonstrated history of success at the Ohio Dept. of Behavioral Health, excelling in project management and stakeholder engagement. Successfully secured $3M annually for the 988 Lifeline, enhancing service delivery. Known for innovative solutions and strategic planning, driving impactful outcomes in mental health initiatives.
Overview
37
37
years of professional experience
Work History
Problem Gambling Services Chief & Special Projects Manager
Ohio Dept. of Behavioral Health
04.2024 - 08.2025
- Led cross-departmental and statewide projects to enhance service delivery and operational effectiveness to benefit customers.
- Managed stakeholder communications to ensure consistent engagement for project objectives and timelines.
- Evaluated project performance through surveys and data analysis to identify areas of focus.
- Managed many special projects and budgets, guiding leadership to achieving objectives and projects within budget and timeline.
- Managed team members towards growth and success.
Prevention and Problem Gambling Services Chief
Ohio Dept. of Behavioral Health
01.2019 - 03.2024
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Exceeded customer satisfaction by finding creative and timely solutions to problems.
- Led Ohio's planning and launch of the 988 Suicide Prevention and Crisis Lifeline.
- Wrote successful federal grants, including $3M a year for the 988 Lifeline, and advocated for $46M over two years in the state budget.
Problem Gambling Services Chief
Ohio Dept. of Behavioral Health
01.2013 - 01.2018
- Initiated formation of services array to raise awareness of problem gambling as public health concern.
- Collaborated with team members to deliver extensive community presentations and media templates.
- Established partnerships with state and community organizations to enhance outreach efforts.
Communications and Workforce Development
Ohio Dept. of Alcohol and Drug Addiction Services
01.2011 - 01.2012
- Recognized for delivering exceptional customer service by management.
- Conducted comprehensive research using diverse software to optimize performance and reduce budget.
- Authored publications including department magazines, newsletters, and annual reports.
- Cultivated relationships with statewide and national media to enhance awareness.
Communications Director
Ohio Assn. of County Behavioral Authorities
01.2007 - 01.2010
- Developed strategic communication plans for county behavioral health initiatives.
- Managed media relations to increase visibility of mental health programs.
- Led crisis communication efforts during public health emergencies.
- Trained staff on effective messaging techniques and communication best practices.
- Oversaw design and content creation for promotional materials, including posters and digital content.
- Coordinated projects and partnerships to establish supportive housing for behavioral health across the state.
Communications and Workforce Development Chief
Ohio Dept. of Alcohol and Drug Addiction Services
01.1998 - 01.2006
- See above.
Various
Public Relations/Ad Agencies
01.1989 - 01.1998
- Delivered communications through writing and designing annual reports, newsletters, brochures, and advertising content.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Collaborated with cross-functional teams to achieve project goals efficiently.
- Developed technical writing and marketing plans for diverse clients in public relations and advertising.
Education
Ohio Certified Prevention Consultant - Behavioral Sciences
Certification
03-2016
MPA - Public Administration
Ohio University Voinovich School of Leadership
Athens, OH01.2008
BS - Communications/Journalism, Theater
West Liberty University
WV01.1980
Skills
- Project management
- Budget oversight
- Creative writing and journalism
- Grant writing
- Stakeholder engagement
- Strategic planning
Accomplishments
- Leadership of 988 Launch
- Past-President, NAADGS
- Developed Problem Gambling Services System
- Adult Care Facilities Champion Award
- Employee of the Year
- Leadership Ohio, 2001
Current Presentations, Publications
- Lottery Leadership Institute, National Association of State Lotteries, 01/01/25
- Addicted to the Game: Did Ohioans Win or Lose by Legalizing Sports Betting?, Columbus Metropolitan Club, 01/01/24
- The Power of Networks, Prioritizing Prevention Podcast, https://preventioncoe.ohio.gov/learn-and-grow/resource-library/prevention-networks
- Alcohol Awareness Experts' Perspectives, OHLQ, https://www.ohlq.com/ohlq-hub/news-and-lifestyle/ohlq-in-the-community/alcohol-awareness-expert-perspectives
- How their work impacts communities they serve, Ohio Today, https://www.ohio.edu/news/2022/10/voinovich-school-alumni-share-how-their-work-impacts-communities-they-serve
- A Baseline Study of Past-Year Problem Gambling Prevalence Among Ohioans, Journal of Gambling Issues, 01/01/17, https://www.researchgate.net/publication/323549246_A_Baseline_Study_of_Past-Year_Problem_Gambling_Prevalence_Among_Ohioans?_tp=eyJjb250ZXh0Ijp7InBhZ2UiOiJzY2llbnRpZmljQ29udHJpYnV0aW9ucyIsInByZXZpb3VzUGFnZSI6bnVsbH19
Timeline
Problem Gambling Services Chief & Special Projects Manager
Ohio Dept. of Behavioral Health
04.2024 - 08.2025
Prevention and Problem Gambling Services Chief
Ohio Dept. of Behavioral Health
01.2019 - 03.2024
Problem Gambling Services Chief
Ohio Dept. of Behavioral Health
01.2013 - 01.2018
Communications and Workforce Development
Ohio Dept. of Alcohol and Drug Addiction Services
01.2011 - 01.2012
Communications Director
Ohio Assn. of County Behavioral Authorities
01.2007 - 01.2010
Communications and Workforce Development Chief
Ohio Dept. of Alcohol and Drug Addiction Services
01.1998 - 01.2006
Various
Public Relations/Ad Agencies
01.1989 - 01.1998
Ohio Certified Prevention Consultant - Behavioral Sciences
Certification
MPA - Public Administration
Ohio University Voinovich School of Leadership
BS - Communications/Journalism, Theater
West Liberty University
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