Stacey Greenberg
Summary
Dynamic Brand Manager with a proven track record at Alete Active Nutrition, adept in market analysis and partnership development. Excelled in transforming customer feedback into loyalty, enhancing brand positioning, and spearheading successful product launches. Skilled in CRM management and fostering team collaboration, significantly contributing to strategic marketing initiatives and business growth.
Overview
11
11
years of professional experience
Work History
Brand Manager
Alete Active Nutrition
01.2017 - Current
- Presented regular updates to senior leadership, demonstrating progress towards key objectives and securing ongoing support for marketing initiatives.
- Cultivated relationships with key stakeholders, vendors and industry influencers to create positive brand experiences.
- Researched and identified new opportunities for product and brand development.
- Coordinated trade show participation, showcasing products effectively while networking with industry professionals to expand business relationships.
- Collaborated with cross-functional teams for successful product launches and coordinated marketing efforts.
- Increased customer loyalty through effective management of consumer feedback and timely resolution of concerns.
- Monitored industry news closely, staying abreast of emerging trends for quick adaptation of branding strategies accordingly.
Customer Service Manager
Alete Active Nutrition
01.2017 - Current
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
- Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.
Education Assistant
Central Bucks School District
08.2013 - 04.2017
- Provided individualized support for students, addressing their unique academic needs and helping them reach their full potential.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Facilitated small group instruction within an inclusive classroom setting, ensuring each learner received personalized attention and support as needed.
- Administered tests and assessments to evaluate student progress and performance.
Education
Master of Science - Computers And Technology in Education
Arcadia University
Glenside, PA05.2002
Master of Science - Elementary Education
West Chester University of Pennsylvania
West Chester, PA05.1998
Skills
- Market Analysis
- Partnership Development
- Event Coordination
- Brand positioning
- Product positioning
- Website Management
- Competitor Analysis
- CRM Management
- Lead prospecting
- Microsoft Office
- Promotional Events
- Social Media Platforms
References
Available upon request
Timeline
Brand Manager
Alete Active Nutrition
01.2017 - Current
Customer Service Manager
Alete Active Nutrition
01.2017 - Current
Education Assistant
Central Bucks School District
08.2013 - 04.2017
Master of Science - Computers And Technology in Education
Arcadia University
Master of Science - Elementary Education
West Chester University of Pennsylvania
Similar Profiles
Jessica SchnaibleJessica Schnaible
Junior Talent Acquisition Specialist at Active Nutrition InternationalJunior Talent Acquisition Specialist at Active Nutrition International
Colten FosterColten Foster
Manager at Active Nutrition & SupplementsManager at Active Nutrition & Supplements
Sean KeySean Key
Independent Distributor/Owner at Key Nutrition & Energy/Dallas Nutrition HubIndependent Distributor/Owner at Key Nutrition & Energy/Dallas Nutrition Hub