Face of the daily food and beverage bar operations at a high-volume municipal golf facility serving leagues, tournaments, and public play.
Supervise bar operations and able to assist with any task in multiple departments.
Assist with staffing schedules, when needed to maintain service standards while controlling labor costs.
Support hiring, onboarding, and training of new bartenders and service staff, when allowed.
Maintain strict compliance with alcohol service laws, ServSafe guidelines, and sanitation standards.
Monitor product inventory levels and place orders to maintain appropriate par stock of beer, wine, spirits, and bar supplies when required.
Manage vendor relationships and coordinate product deliveries and receiving procedures.
Maintain cleanliness and sanitation standards across bar areas, service stations, and beverage storage locations.
Assist with food and beverage operations during tournaments, leagues, and special events.
Resolve guest concerns quickly and professionally to maintain high satisfaction levels and repeat business.
Collaborate with culinary staff to develop specialty cocktails and themed beverage offerings for events when events like this were promoted.
Act as a leadership presence, when needed during high-volume service periods, ensuring smooth coordination between staff and maintaining service standards.
Bartender/server
Shamrock Bar and Pizza
Superior, WI
11.2020 - 04.2021
Provide high-quality guest service in a fast-paced restaurant environment.
Manage both bar and floor service during high-volume nights and special events.
Build strong customer relationships that encourage repeat business and customer loyalty.
Maintain efficient service flow while supporting a positive team environment.
Master Scheduler
Guardian Pest Solutions Inc.
Superior, WI
02.2018 - 04.2021
Managed complex technician scheduling operations across multiple service territories.
Optimized service routes and scheduling efficiency, reducing technician mileage by approximately 400 miles per technician per month.
Coordinated staffing schedules, resources, and priorities to ensure timely service delivery.
Maintained strong customer service standards through clear communication and problem resolution.